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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 672 reviews 90%
4 star 42 reviews 6%
3 star 12 reviews 2%
2 star 7 reviews 1%
1 star 14 reviews 2%
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(All Vehicle Makes)
Susan C.
Vehicle Make : Nissan
5 out of 5
6/30/2017
Hey very professional staff they did an excellent job on my car I will definitely recommend them
Elizabeth M.
Vehicle Make : GMC
5 out of 5
6/29/2017
Good job
Ken S.
Vehicle Make : Honda
5 out of 5
6/24/2017
I was impressed with the professionalism of everyone I met at Keri and their friendly attitude was a bonus. I would definitely recommend your company to all my friends thanks for a job well done
Clinton G.
Vehicle Make : Honda
5 out of 5
6/22/2017
You guys finished my car way ahead of schedule!! It was so fast, I never got a chance to really enjoy the rent-a-car!???????????????? I am completely and totally satisfied!
James Q.
Vehicle Make : Chevrolet
5 out of 5
6/21/2017
Excellent service!
Prashant K.
Vehicle Make : Honda
1 out of 5
6/20/2017
The repair was good. But the overall experience wasn't due to the rental. The rental to me was miscommunciated. I have my my sister as a first hand witness. It was unfair and I'm the one that go blamed in the end because the salesman of the rental department left out details. I was charged unfairly because of the salesmans' wrong information. If you have more questions feel free to ask
Caroline F.
Vehicle Make : Honda
5 out of 5
6/16/2017
The started the work on my car the same day and was completed the next day. They did speedy but professional work. Everyone was very nice and welcoming and was convient that the rental was there waiting for me . I give them a 5/5 .
Donna C.
Vehicle Make : Nissan
5 out of 5
6/8/2017
Always a pleasure dealing with you. Never a problem with anything
Danielle C.
Vehicle Make : Honda
5 out of 5
6/8/2017
Great job to everyone, my car looks as good as new.
Jie W.
Vehicle Make : Mercedes
5 out of 5
6/6/2017
You have done great job!
Denis B.
Vehicle Make : Honda
5 out of 5
6/6/2017
Very professional service, check in and check out was very prompt.
Kihwan K.
Vehicle Make : BMW
5 out of 5
6/3/2017
Everything was excellent. Thanks.
Steven M.
Vehicle Make : Porsche
5 out of 5
6/1/2017
Everyone at Keri is always very accommodating. Don always goes above and beyond for us. He is like family. Thank you very much
Jamie I.
Vehicle Make : Mazda
5 out of 5
5/31/2017
Awesome
Mario T.
Vehicle Make : BMW
5 out of 5
5/31/2017
Great job like always thank u
Russell P.
Vehicle Make : Honda
5 out of 5
5/27/2017
The service was great. Only thing that would've helped more was to have longer hours of opening for the shop so I could return the car after my work, rather than having to wait till Saturday.
Ashwinsamrat R.
Vehicle Make : Toyota
5 out of 5
5/26/2017
Excellent
Marc B.
Vehicle Make : Toyota
5 out of 5
5/26/2017
very pleased with work and that is was completed in a very timely fashion
**** E.
Vehicle Make : Subaru
2 out of 5
5/25/2017
Completed repairs appear to have been completed with the highest quality possible. However, updates I received by e-mail turned out to be worthless & misleading. A few days before the job was to be completed I received an e-nail informing me that my vehicle would be available as planned. I received no notification that my vehicle would not be available on the promised date. Also, no call the following day. I called Kerri to determine the status - I was informed it would be completed in **** hour as it only needed to be cleaned up. After waiting for a call I called again several hours for status. I got exactly the same status as earlier. As can be imagined, I became upset with the bad news. During that conversation I was informed it would be ready in 15 minutes. While the workmanship appears great, customer service rates a fail based on my troubling experience. Tom Emmerson
Theodore U.
Vehicle Make : Subaru
2 out of 5
5/24/2017
Great crew and Frank was great..Disappointed i picked car up with dead battery. Someone turned on emergency light on top of steering wheel and drained battery..

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