Alison M.
Vehicle Make : Toyota
I was told to come pick up my car and when I got there, it was not ready. It's a 35 minute drive. So I just had to take it home unfinished.
Sharon T.
Vehicle Make : Toyota
Excellent communication throughout and you finished 2 days ahead of schedule. Thanks!
Patrick E.
Vehicle Make : Toyota
The car was returned with a chip in the paint on the drivers side door. And it was covered with touch up paint. I have never put touch up paint on my car. This was very disappointing and I am very dissatisfied.
Marcus P.
Vehicle Make : Toyota
Outstanding
Randall A.
Vehicle Make : Toyota
I truly appreciate the help and assistance I received from Michael Weiss and Gary White. They made sure I was thoroughly taken care of.
Kenny G.
Vehicle Make : Honda
Everything was perfect
Peter M.
Vehicle Make : Infiniti
I was very happy with the body shops work !!! they took exceptional care of my infinity and I was really happy when I got it back today!! I want to thank everyone who helped fix my car and take care of it soo well. Also I had left many of my personal items in the car when it was damaged and they were all neatly in my back seat when I got the car back (valuable items not junk) and that also shows they have integrity I would recommend anyone to them they are trustworthy and honest people. Thank y'all soo much I am 100% satisfied
Mike M.
Vehicle Make : Jeep
TBS was recommend by Frisco Jeep to me. I came in to have a new hood put on my jeep because it had slight hail damage. The hood looked great under your lights in the shop, but when I got home in the sunlight, I noticed a dent in the hood. I spoke with Brian last night and he wants me to come in and have his hail/dent guy look at it. I will not my be fully satisfied until this issue is corrected. I expect you work to be perfect.
Mike M
Lamar W.
Vehicle Make : Fiat
Very happy with services and responsiveness. It was clear that 100% customer satisfaction was the most important thing. Treated with concern and respect each time I called.
Patricia S.
Vehicle Make : Toyota
professionalism start to finish
Susan S.
Vehicle Make : Toyota
everything was fabulous! the rear bumper still needs to be what a bird in the marks down the back door on the right side of the car which you all didn't know about everything else was wonderful thank you so much
William T.
Vehicle Make : Chevrolet
The daily updates with photos were great. All the staff members I spoke to were extremely pleasant and professional. I will recommend The Body Shop to my friends and family who need repair services.
Tina W.
Vehicle Make : Dodge
The Body Shop II is awesome. You guys did a awesome job with my car. I totally liked how you kept me informed on the status of my car through text messages, that was super nice. Also like how you provided a day of completion and you were right. I will be recommending your services to family and friends. Thanks guys for everything!!!
Patricia L.
Vehicle Make : Infiniti
The Body Shop was really wonderful. They exceded what I thought would be the outcome. I cannot tell you enough about Gary. Perfect gentleman and very informative. He explained how the repair was done and seriously wanted me to be happy.
Kim B.
Vehicle Make : Honda
I like the updates I received and the fact that I could call and speak to Gary at anytime.
Marino R.
Vehicle Make : Toyota
Awesome job guys! It was beyond my expectation, I really appreciate the extra effort of cleaning the exterior and interior of my car... not mention the precise time of finishing the job!
Job well done!!!
Thank you very much.
Matthew H.
Vehicle Make : Pontiac
Amazing customer service!!
I'm pretty certain this is THE most professional company I have EVER dealt with. ... completely blown away.
... and, of course, the work they did on my car is perfect. I can find absolutely nothing wrong.
Adriana P.
Vehicle Make : Nissan
Brian at the Prosper, Tx location was incredibly helpful and my car was like brand new when I got it back. Excellent customer service. He constantly updated me and although no one ever wants a car accident, he definitely made the process smooth and easy! There needs to be more people like him! THANK YOU BRIAN!!!!
Minal S.
Vehicle Make : Toyota
The right headlight had a chip and was not replaced after taking a whole week for the repair instead of the 3 days i was promised. Followup calls/voicemails to Michael's cellphone were not answered and not returned. Issue was reported when car was picked up on 3/16 and no responses were received until 3/20. I haf to call the front desk to have the phone transferred to him in order to speak with him and said the miss for the headlight was no big deal. I was expecting better customer service than what I received.
Dara S.
Vehicle Make : Chrysler
Great job! Love the communication process between you and the customer. Will highly recommend.
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