Bruce B.
Vehicle Make : Honda
top notch service from start to finish
Carrie M.
Vehicle Make : Nissan
Dave, Megan and the rest of the team at car guys was great. Def will recommend them to family and friends. Fast, professional and friendly. Thank you.
Devon N.
Vehicle Make : Kia
I worked with Justin the entire time my car was being fixed. He was so diligent about calling me to update me on how the repair was going and was even able to work the most amazing miracle by finishing my car almost a week early so I could go on vacation without having to buy a rental. When I went to pick up my car, it was immaculately detailed inside and out. It was like a brand new car again! I had such a wonderful experience with Justin and the staff at Car Guys. The customer service is exceptional and my car looks brand new. I will definitely recommend this shop to anyone!
Martin T.
Vehicle Make : Volkswagen
Great job, great customer service. Thanks to my he entire staff.
**** M.
Vehicle Make : Honda
The job was done in a timely fashion,the workmanship was excellent,dealing with Dartell & Joe made the whole procedure a great experience and would highly recommend the car guys to my family and friends, thanks again guys,Tom Maksymkow
Metro N.
Vehicle Make : Hyundai
Perfect job!
Jerry J.
Vehicle Make : Kia
Friendly staff, knowledgeable and fast!
Pamela J.
Vehicle Make : Hyundai
I would definitely use Car Guys again and would also recommend to anyone that has a car that is in need of body work.
The whole procedure from the initial
visit for an estimate to picking the car up
when the repair was completed was stress
free. Car Guys also arranged for the pick up
and return of my rental car. I was also very pleased
with the work they performed on the car. Thank you
for making this a pleasant experience.
Dustin M.
Vehicle Make : Chevrolet
Awesome service. Very helpful and informative. Every person we talked to was polite and personable. My car was fixed in a timely manner.
Amanda M.
Vehicle Make : Hyundai
Mistakes were made and things were rushed which resulted in an unpleasant experience, but never have I ever experienced such incredible customer service once the company was made aware of the problems. Mike, the manager of the Ocala East shop, excels in customer service and made a bad experience into a positive, as well into a learning opportunity for his staff. John, the service writer, was also sincere in his apologies and owed up to his mistakes which more than made up for the frustration I felt the day prior. Thank you also to Bob and Mr. Mitchell for your calls. That said a lot for the care the company puts into taking care of its customers. Thank you.
Stephen C.
Vehicle Make : Honda
Truck looks great
Donald F.
Vehicle Make : Hyundai
Mike was fatefully current with status. He gets a 10 in my book.
Howard H.
Vehicle Make : Kia
U guys did a lovely job thank u
Bill D.
Vehicle Make : Hyundai
Very satisfied with the entire experience .
The work wa performed well, the vehicle
was returned clean both in side and out.
I would recommend your company.
Melanie B.
Vehicle Make : Cadillac
Picked up car with dead battery, no radio and security lockout.
Deanna R.
Vehicle Make : Toyota
Excellent customer service. Greatly appreciated the updates via text. My car was ready prior to the expected date. Repairs look fantastic.
Brian C.
Vehicle Make : Mercury
John seemed to anticipate our questions and contacted us before we had to ask about how our repairs were coming! We actually felt a part of the process. They took a pic of the part that had to be replaced so we could see what happened. They even washed the car and returned our rental for us. Everyone was efficient and very nice. We are glad we decided to have our car repaired in Ocala instead of towing it to Tampa.
Will R.
Vehicle Make : Toyota
Erik and staff were terrific, friendly, professional and competent
Heaven H.
Vehicle Make : Ford
Start to finish I was very impressed... Great work Car Guys,
Carmen G.
Vehicle Make : Lincoln
Exceeded my expectations! John Gaffi was excellent and beyond. Tnx
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