3D Collision Centers

Very good friendly service

Great job even though the insurance company was dragging their feet!

I’m happy that 3D recognized that my car was unsafe to drive and promptly took my car in for service. The girls in the office were courteous and professional. They were very knowledgeable and really helped to get the job done. I was updated on the status of my car routinely. Overall I was very satisfied.

Great customer service and great team very appreciative of the work that you guys did

Fabulous communication with the customer.

Car looks and runs great, fast service, terrific communication, very friendly employees

Best and easiest auto body repair I’ve ever had

Very fast friendly and professional

Loved the update system. The car looks incredible! And you got it done before the Thanksgiving holiday. 10/10, would read again!

I know that you had to move my equipment from the back of the vehicle to the middle seats. No problem with that, by it was obvious to me that someone had rummaged through my belongings in the front compartment. If a customer can’t trust you to respect personal property, that customer will go elsewhere next time

Every part was perfect

From start to finish everyone was very polite and helpful. The location was very clean and enjoyed the beverages.

Only nit was that I was told it would be finished a few days before it actually was. But t I would rather have it done well than fast. And it was done well.

Car looks awesome. Thank you

Excellent!

You did a great job in repairing my vehicle, it’s a 2005 Honda and it looks like new.

My Lexus es350 was 'fixed' after a minor collision ('minor' because the airbag did not deploy). I'm unsatisfied by the quality of the job that was performed on my vehicle. First, the 'new' aftermarket headlight (on the passenger side) sticks out of the bumper by 5 mm. Second, the 'new' aftermarket front bumper does not line up flush with the fenders. The gap is such that I can stick a credit card between bumper and fender. Third, the paint on the new bumper is already peeling off. Fourth, there is a big gap where the hood meets the front bumper. The rubber piece that is supposed to be on the end of the hood is either poorly installed or does not fit the aftermarket bumper. Overall, I am not happy with this repair, which reveals lack of attention to details. I took my car to the Lexus Dealer for a second opinion and they confirmed the quality of the work performed on my vehicle is below market standards. I am going to ask Geico to take back all aftermarket parts used to 'fix' my car and replace them with original Lexus parts, as originally indicated to me (and quoted) by the adjuster. The law is very clear in PA. The Commonwealth allows the use of aftermarket parts to repair collision damage, as long as "consumers are notified and the parts return the vehicle to its pre-damaged condition, according to the state Insurance Department". Not only I was not informed that aftermarket parts would be used instead of original Lexus parts (e.g. in hindsight, I would have sought a second opinion before authorizing such a repair) but also - more importantly - my car was not returned to its pre-damaged condition. Thus, I ask 3D Auto Body to re-do the job (both headlight and bumper) using original parts.

Great service

We really appreciated the daily communication keeping us up to date on the progress of the repair. Men at front desk were very friendly, welcoming and helpful.

They were very helpful