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Body Shop

Real Reviews From Verified Customers

Terence S.
Vehicle Make : Hyundai
1 out of 5
11/14/2017
The start time on my car was delayed by 3 days for no reason. Doug my service advisor lied to me about what was going on with repair. He never returned any of my calls or call me back when he said he would. This led to me going to pick up my car and it not being ready for pickup. After I called Doug at 10 a.m. and he said it would be ready by 4:30 or he would call me. I pick d up car with a minor repair still pending.
Khairunnisa G.
Vehicle Make : Toyota
5 out of 5
11/14/2017
Excellent job
Jill S.
Vehicle Make : Nissan
5 out of 5
11/13/2017
I was thoroughly impressed with the service I received from Herb's!! Thank you!!
Robert O.
Vehicle Make : Ford
5 out of 5
11/11/2017
Herb’s Frisco did a great job. Got a $2,100 repair done in a week. Also appreciate all the text updates. Will highly recommend Herb’s Frisco to anyone.
Clay J.
Vehicle Make : Nissan
5 out of 5
11/10/2017
The process was painless. I really liked the email updates to keep track of the work being done. It gave me great peace of mind.
Lisa B.
Vehicle Make : Toyota
5 out of 5
11/10/2017
Everyone I spoke with was friendly, knowledgeable and accommodating. Thank you to Steve, Jessie and the rest of the team for an amazing experience! - Briggs
Vivian W.
Vehicle Make : Jeep
5 out of 5
11/9/2017
I appreciated the text updates and my car was completed by the estimated delivery date. My car looks like a new car again! Thank you!
Karyn H.
Vehicle Make : Mercedes
4 out of 5
11/9/2017
Everyone was great. Made it a very easy process. Text/ email updates were very appreciated.
Jessica B.
Vehicle Make : Dodge
5 out of 5
11/8/2017
Got my car fixed fast. Also, everyone is always so nice and accommodating.
Timothy M.
Vehicle Make : Cadillac
1 out of 5
11/8/2017
My car had issues with the rear door not opening and left front window seal.Drives door speaker stopped working after repairs as well.
Cheryl K.
Vehicle Make : Ford
5 out of 5
11/5/2017
Both Josh and Bren were outstanding through your the whole process - answered all questions and got the vehicle in and out within a couple of days - the Enterprise rental deal was very nice as well
Jeff W.
Vehicle Make : Ford
5 out of 5
11/4/2017
Great repair!!!!
Toby Y.
Vehicle Make : Mini Cooper
5 out of 5
11/3/2017
Work was completed sooner than expected and my car looks like a new car again
Robert K.
Vehicle Make : Dodge
5 out of 5
11/2/2017
Great job, my car looks great!
Katherine M.
Vehicle Make : Ford
5 out of 5
11/1/2017
Good job on the repairs, loved the friendly concern and the daily updates!
Stacy L.
Vehicle Make : GMC
5 out of 5
11/1/2017
Outstanding service. I love that they kept me updated on every step of the project via text. My truck looks brand new.
Fayiaz C.
Vehicle Make : Infiniti
5 out of 5
11/1/2017
Great body shop
Robert H.
Vehicle Make : Honda
4 out of 5
10/31/2017
I've never been disappointed with the work done by Herb's!!! Marty always puts the Customer first!!! He has a staff that does excellent work and they are proud of the work they do!! Jesse did an outstanding job of getting my old van looking like brand new!!! I always recommend Herb's to anybody that's had a fender bender!!! Robert H
Gary S.
Vehicle Make : GMC
4 out of 5
10/29/2017
YOU GOT EVERYTHING DONE, THAT MAKES IT BETTER TO HAVE NOT TO GO BACK. THANK YOU
David K.
Vehicle Make : Honda
1 out of 5
10/29/2017
We have issues that require returning the vehicle.

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