Janira P.
Vehicle Make : Chevrolet
Keep up the good job!
David Y.
Vehicle Make : Toyota
****. Reception-Janina **** was great and very helpful.
2, Estimator-Aaron McDaniel was extremely nice and helpful. He listened carefully and explained the process to me in detail. He said that Herb's could often get genuine Toyota parts at same cost as aftermarket. He made a call and informed me that he could do that for my bumper. My major concern was for the paint match and he assured me that they had done my color before and that it would not be a problem.. The end result was exactly as he stated and the seam alignment was perfect. It was a pleasure to work with him.
Delissa J.
Vehicle Make : Toyota
Doug was amazing to work with. He was very
professional, kept me in the loop all the time
and went above and beyond to provide a
great experience out of a bad situation (having to get the car fixed) at all.
His customer service skills are outstanding and
I consider you lucky to have an employee like
Doug working for you. I would gladly return and recommend
to my friends and family to use Herbs in McKinney and
especially ask for Doug! Thank you Doug for making a
stressful situation easy and thank you for going above and
beyond for me and my son! It will be remembered!
Delissa J
Brittany G.
Vehicle Make : Acura
Jesse was awesome, kept me informed the entire time also reached out to my insurance so I didn't have to. I really appreciated him and how quickly my car was fixed. This was the best experience I've had with a body shop and rental car company. If I ever need repairs again I will be back to this location.
Bruce R.
Vehicle Make : Buick
Will continue to recommend Herbs to everyone!
David H.
Vehicle Make : Toyota
Very professional job by everyone involved, greatly appreciated !!!
Kenneth T.
Vehicle Make : Lexus
The knowledge and professionalism at Herbs was over the top! We would highly recommend them to anyone!
Myriam S.
Vehicle Make : Hyundai
Great people. I will be back with another car for body work.
Gloria O.
Vehicle Make : Honda
It was a very good experience, I received updates on progress of work that assured me things were going smoothly until completion
Jeffrey S.
Vehicle Make : Infiniti
Don was extremely professional as was the receptionist.
Scale of ****-10... 10 all the way.
James O.
Vehicle Make : Honda
Looks great
Roger P.
Vehicle Make : Volvo
Great job. I especially like the frequent updates
Colin R.
Vehicle Make : Volkswagen
Tim was very good and a true professional
Davi M.
Vehicle Make : BMW
Excellent service!!!
Joanne C.
Vehicle Make : Mercedes
It took much longer than I was told.
Stephen A.
Vehicle Make : Infiniti
It was so easy!! You took care of all the hard parts- insurance calls and rental car. You made it where all I had to do was take car in and pick it up. Early!! You kept me updated and also the rental car updated. Thanks
Ross R.
Vehicle Make : Hyundai
Personal contact beats texting
Arthur S.
Vehicle Make : Hyundai
Job was done perfectly and in good time.
David H.
Vehicle Make : Subaru
Repair work was great, communication was timely and helpful. Car was completed a day ahead of schedule and super clean. Thank you very much!
Joshua C.
Vehicle Make : Toyota
Don is a stud! He did a great job handling my truck. He was professional and got my repairs done ahead of schedule. I couldn't ask for better service!
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