Cyndi C.
Vehicle Make : Honda
Everyone was great, very friendly and easy to work with. However, it seems part of the locking device on the passenger door no longer is working
Brian S.
Vehicle Make : Audi
Repair was not complete. Car electronics were not tested to ensure they functioned properly. A second trip and two additional days without the car were required as a result.
Marc P.
Vehicle Make : Cadillac
no complaints at all, very pleased
Jane W.
Vehicle Make : Cadillac
Great people. Great communication. Great work.
Gary T.
Vehicle Make : Toyota
Jeff was very caring about doing a great job
Martin M.
Vehicle Make : Toyota
Everyone was very helpful
Wilfried V.
Vehicle Make : Ford
Outstanding Workmanship, great and helpfull Personal.
Byron C.
Vehicle Make : Toyota
I was very pleased with the entire process.
The estimate the receiving of the the car, the communication during the repair - all was handled very professional, friendly, and easy.
I would definitely recommend anyone to go there.
Andres A.
Vehicle Make : GMC
TPMS was not reset after tire rotation
Stan H.
Vehicle Make : Honda
You can be sure when I need repairs I'll be using Herb's.
Completely satisfied with the work and with the way you conduct business.
Sasikanth R.
Vehicle Make : Lexus
Had a great experience and work done looking good
Nicole J.
Vehicle Make : Chevrolet
Another job well done on my car! Thank you!
Robert N.
Vehicle Make : GMC
Repairs were done and completed on time. Vehicle looks great.
Carlile.britt Carlile,jennifer.
Vehicle Make : Toyota
Josh was great. So was Miles at Enterprise
Jaime S.
Vehicle Make : GMC
Great!!!
Terri H.
Vehicle Make : Toyota
They seemed to be confused when I'd call for an update because they said there were three other white trucks in the shop. One person went to check and came back confused and asked if she could call me back in a minute. I guess she forgot what she went to find out.
On a different note, they had an issue with my tailgate and bumper and had to re-paint. I noticed the black plastic part of the bumper was scuffed up. I guess that is where the issue was. It wasn't bad enough to mention because I don't expect perfect.
James R.
Vehicle Make : Lexus
John was great! Kept me updated on progress and ensured my car was fixed when promised.
Johnny H.
Vehicle Make : Ford
I am satisfied with the repairs; paint job and repairing the air bags. However, they called and told me truck was repaired. When I picked up the truck, the back up camera was not working, which they fixed on the spot. And, my rear license plate was missing. They had to move my front plate to the rear and they are still looking for the real plate. It seems as if it would still be on the bumper they took off. While the truck looks nice, these small but important details makes me wonder if I am going to find other faults later. They are still looking for the plate and advised they would pay for the cost of replacement if they do not find out. I just hope I don't get stopped by the police for having only one license plate.
Sally P.
Vehicle Make : Lexus
Today Elite diagnostics came out to the house & found out why the light was blinking on the dash. It was a fuse issue. They fixed it and everything seems back to normal. Thank you to Don & Josh in the ****shop for all your help & kindness in this situation.
Michelle H.
Vehicle Make : Honda
When looking over the car more diligently when we got home, we found numerous issues. These were brought to the service teams attention and they asked when we could bring it back in. Unfortunately, our schedule has been jam packed since we picked the car up. If I could attach pictures to this I would. Very poor work.
![At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]](https://test.autobody-review.com/images/groups/399/800x800/8XL9s3ft3RVpURQOcN8A.jpg "At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]")
![At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]](https://test.autobody-review.com/images/groups/399/800x800/drTqIXnxJbyoAX0NTqZS.jpg "At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]")
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