Scott S.
Vehicle Make : Chevrolet
Excellent service and excellent work. Great experience with all employees particularly with John McLeod.
Charlene S.
Vehicle Make : Dodge
Great service from the beginning at the door. The receptionist was very welcoming! I appreciated the updates and the final job looked great!
Myatt.dorinda Myatt,dayne.
Vehicle Make : Nissan
Doug ****was the BEST. Always kept me informed. Responded quickly to my questions. Very courteous and polite.
**** W.
Vehicle Make : Toyota
Repairs looked great. Just wished they could have polished the other headlight to match the new headlight.
Joanne T.
Vehicle Make : Lexus
Excellent!! No kidding!!!
Robert C.
Vehicle Make : Toyota
Very professional office and car looks good as new.
Thank you.
Will A.
Vehicle Make : Land Rover
Great job. It was delayed by a damaged part being delivered to Herb's, but that's not your fault. The work is flawless though. Only small problem was streaky windows when I picked it up. Not a big deal.
Douglas C.
Vehicle Make : BMW
Awesome job. Thanks to all!!
Morris W.
Vehicle Make : Lexus
Terrific professional work. My vehicle was inspected for damage and was put on the schedule for repairs the very next day! My vehicle was completed ahead of schedule. Thanks
Dustin I.
Vehicle Make : Volkswagen
After I left your shop I realized my passenger side light cluster (blinker,running and head light)in the front and the blinker in the back are not working. I also noticed that there were things in my trunk moved all around and that there were things in my car moved around which did not make since they weren't doing work in my trunk or above my visor in my car. They were working on my outside passenger front door. My clock was wrong also meaning the battery was most likely unhooked. Which doesn't seem right either.
John B.
Vehicle Make : Hyundai
There was some confusion regarding my appointment, but the work was excellent!
John P.
Vehicle Make : Acura
Easy drop-off experience, was kept in the loop with daily emails the whole way through, and it was ready to pick up on time and the process was very easy.
Rosa E.
Vehicle Make : Buick
Everyone was had great customer service. It took a little longer for repairs because initially I was told that it would take approximately 6 business days but it took 12 days.
Ken M.
Vehicle Make : Dodge
Car was very dirty inside and out.It would be nicer to get it back clean.Thanks. Other than that they did a very good job.
Michael D.
Vehicle Make : Jeep
Doug was fantastic with his service
Lyn T.
Vehicle Make : Mercedes
beautiful job! Thank you so much!
Susan L.
Vehicle Make : Dodge
All the repairs were not made. We asked for the right headlamp to be tightened. We also sent an email reminder. The Tech said he didn't know anything about it.
Angela E.
Vehicle Make : Honda
Jeremy said how long it would take and kept me up to date daily on the cars status. The car looks great! Thank you
David W.
Vehicle Make : Ford
It took a little longer than I originally thought it would. But the initial estimate from the insurance company had errors and additional work was required. Being updated helped me to understand better. Marty was great at answering all my questions and explaining what all was required. The result was a vehicle coming out that looked substantially better than it did even before the hail damage. It is the wife's truck and she is 100% happy with it. Enough said.
Phillip R.
Vehicle Make : Ford
Repair took way too long: Work was scheduled far in advance of June 21 start date, but the car sat untouched at your shop for about two weeks before work started. Entire process should have been about 10 days, but took over a month.
Paint is OK, but slightly orange-peeled
![At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]](https://test.autobody-review.com/images/groups/399/800x800/8XL9s3ft3RVpURQOcN8A.jpg "At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]")
![At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]](https://test.autobody-review.com/images/groups/399/800x800/drTqIXnxJbyoAX0NTqZS.jpg "At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]")
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