Donna C.
Vehicle Make : Toyota
Mark was very nice & helpful????
Arthur T.
Vehicle Make : Cadillac
More frequent status updates would be nice.
Kathleen A.
Vehicle Make : Honda
Everybody was truly wonderful!!!
John D.
Vehicle Make : Honda
Good Job, Done **** Day Earlier Than Promised. Thanks!
Carlton N.
Vehicle Make : Toyota
Great Job Thank you
Laura N.
Vehicle Make : Nissan
I liked the text updates. I've had other cars repaired with Herb's years ago, but didn't have that option offered. Being on the phone all day at work, it was reassuring when I'd receive a text. I'm willing to come in for some other body work I need done if you all can get me some type of discount somehow :). I've been a customer since 2009
Ronald C.
Vehicle Make : Honda
The car looks great and was completed when you said it would be.
Ronald Y.
Vehicle Make : Acura
Each time I came to pick up my car there were obvious things wrong. Pete was very nice and corrected the issues but especially on the second time I would have expected things to to be quality checked better. On the initial pick up hail damaged trim pieces were not replaced that were on the estimate. When I picked up the car the second time the trim was not installed correctly.
Joshua F.
Vehicle Make : Land Rover
I have had multiple cars repaired at Herbs . They have always made sure that I was completely satisfied before returning the car. They keep you updated with email or phone calls on progress. I would not hesitate using them again.
Matthew A.
Vehicle Make : Toyota
Don and everyone at Herbs are amazing! Friendly, knowledgeable and willing to go the extra mile for the customer!
Rene L.
Vehicle Make : Honda
The repair was awesome but during the repair my rear view camera was moved. Now i am stuck wondering who should repair it. Herbs is passing the buck to Honda .
Ron H.
Vehicle Make : Lexus
Strong smell of urethane in cabin of vehicle otherwise very satisfied.
Matthew W.
Vehicle Make : Volkswagen
The customer service at Herbs were very timely and helpful. The updates they provided kept me in the loop and the work done on my car made it look new again!
Mark **** was the technician/analyst working on my vehicle and he took great care of my car. I don't often post google reviews and wasn't asked/encouraged to post one, but the whole process was hassle-free for me at Herbs. I would definitely encourage my friends to take their cars here.
Deborah R.
Vehicle Make : Hyundai
Just a couple of things to finish up a job well done. Pete was very nice to work with
Lonnie W.
Vehicle Make : Toyota
Brandon Bourland great to work with.
Fred B.
Vehicle Make : Toyota
Liked the texting updates.
Maria E.
Vehicle Make : Hyundai
Im completely satisfied with the employees who tended to me at Herbs,they were very kind and made me feel at ease about leaving my car in their hands. I will defenitly go to them again if I'm ever in need.
Frank T.
Vehicle Make : Ford
great job
Linda D.
Vehicle Make : Toyota
Job well done. Will use them again in the future
Shavanna W.
Vehicle Make : Chevrolet
Had a nice greeting when I came in. They even offered me something to drink. The service was excellent. The repair process was fast.
![At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]](https://test.autobody-review.com/images/groups/399/800x800/8XL9s3ft3RVpURQOcN8A.jpg "At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]")
![At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]](https://test.autobody-review.com/images/groups/399/800x800/drTqIXnxJbyoAX0NTqZS.jpg "At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]")
Social