Terry P.
Vehicle Make : Lexus
Not completely satisfied. ****. When I picked up my car the gas gauge was way below empty. Would have been nice to have at least **** gallon in the tank so I would be certain to make it to a gas station. 2. There were some scuff marks on on the driver side black door frame which I had noticed & pointed out to the service rep two weeks into the repair work. He said they would clean the scuff marks off at the end. The marks are still there. 3. There is a new noise that sounds like a fan humming in the back seat somewhere. But does not seem to be coming from the rear vents.
John F.
Vehicle Make : Chevrolet
The experience was amazing, excellent customer service.
Robin R.
Vehicle Make : Ford
The Girls in the front office were polite and easy to work with...
Rachel B.
Vehicle Make : GMC
The staff was super friendly and knowledge. The work was done quickly and I loved the text notifications! I will definitely be using you guys again if I need any repairs in the future!
Shawn M.
Vehicle Make : Honda
They kept me posted through the whole repair and were very welcoming and friendly as well.
Linsey F.
Vehicle Make : Subaru
Car was done wonderful. Everyone was very pleasant Especially the lady at front desk. Thank you ????
Lorenzo C.
Vehicle Make : Chevrolet
Worst experience ever . I really regret taking my car there . Only 3 receptionist where nice everyone else seem like they didn't care about fixing the car correctly to them it just seem like it was a hassle. I would never recommend this place to anyone.
Todd L.
Vehicle Make : Lexus
Rick was very professional. The girl at the front counter who took the pictures of my car upon my arrival at FBW not only is professional but she’s impressive to watch her handle her business! Even though I had to go back to FBW, Both of these people made it a pleasurable experience. Our car looks great! Really satisfied! Thanks Rick.
Dina T.
Vehicle Make : Ford
I love the fact that I had updates 2 to 3 times a week. Great job!!!
Cynthia G.
Vehicle Make : GMC
Fresno Body Works staff was very professional and kind. I was very impressed with the daily updates! I’ve always been happy with their work!
Michael M.
Vehicle Make : Lexus
So very impressed with the work that was done! What an outstanding service they provide. We were kept informed on the progress they were making and when the vehicle would be ready! I would highly recommend Fresno Body Works and give them the very highest of ratings. Dr. Michael M
Regina W.
Vehicle Make : Honda
****. I had to come back because my car alarm would not work. I live far away.
2. I had to wait till they came back from lunch.
3. I had a little chip on my windshield & your heat pressure made a huge deep crack. I was not told this could happen at first check.
I'll give u a grade 7
Crystal M.
Vehicle Make : Honda
very fast and friendly
Matthew V.
Vehicle Make : Ford
Great customer service. Love the auto txt updates!
Amber K.
Vehicle Make : Acura
It was frustrating when I arrived to pick up my vehicle. I was text that my car was ready for pick up. I called to make sure it was done. I told the receptionist I was on my way. When I arrived, I was told that because my husband dropped off the car, he was the only one to pick up the car. I had brought my car in for the estimate and completed the paperwork. My phone number and name (amber) is who the body shop text with updates. My husband did me a favor when he stopped off my car for service. I then had to call him and ask him to leave work after I drive from Clovis to pick up my car.
Then ... the light that was installed is a pink color and the other light is white. Doesn’t look like anyone took time to check details.
Mathew M.
Vehicle Make : Lexus
I continue to receive progress messages about my Lexus; however, it was totaled and deemed unrepairable. I'm a little concerned about this repair center!
Miranda S.
Vehicle Make : Mazda
My experience was good and I liked that they kept me updated as often as they did and I appreciated the calls that were letting me know where my car was standing while getting fixed.
Leslie H.
Vehicle Make : Chevrolet
The staff at Fresno body works was awesome made me very comfortable
Hailee E.
Vehicle Make : Subaru
Good job everyone. It’s helpful that you guys send updated not many other places do that
Kristine B.
Vehicle Make : Lexus
Everyone was very professional and polite. My car looks great too! Thank you!
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