Ivan B.
Vehicle Make : Dodge
After returning my vehicle a second time to have additional body work done and to fix the shake in the truck for a second time, it is still not corrected! I took the truck to alamogordo this weekend and there is still a vibration or shake that was not in this brand new truck prior to the accident! I will be calling Geico because twice I have informed Carcrafters either a rim on the side I was hit or one or both the tires on the driver side that hit the curb have rims that are bent are or the axle is bent on the side I was hit?! That vibration is felt at 75-76 mph and AGAIN was not there before the accident!
Bruce L.
Vehicle Make : Kia
Tabitha is a breath of fresh air! Robert is a **** of fire getting more done in an hour than most people do al day. He took great care of us at drop off and pick up time. The car looks great! The work was done fast! Everything was fantastic!!
Only one minor thing could have been better: Robert said he would call to let us know how everything looked after they got the car apart and we didn’t get that call. I am sure it was probably just an oversight, or that he was distracted by lining up the work to be done for us and we really didn’t need to know because Mister Car Wash was paying for the repairs. If I was in his shoes, I would have felt like that box was checked when I was done getting authorization from Mister Car Wash. Minor wrinkle in an otherwise 12 out of 10.
Jerry L.
Vehicle Make : GMC
I think the communication was the best. I was updated almost every day.
Michael R.
Vehicle Make : Ford
Everyone I experienced at Car Crafters Collision, was very professional, curtious as well as pleasant. Darrin Dunlap made me feel comfortable by explaining the entire process up front including the pricing and addressing my questions. The work looks great and so thank you, to all that were involved in this project.
Rene R.
Vehicle Make : GMC
I have bto call back to car crafters on Monday regarding my window. It makes a a very loud sound when putting it down l, when it didn't do that before.
Barbara M.
Vehicle Make : Ford
Kyle was great and kept us informed. Great repair work.
William O.
Vehicle Make : Toyota
Outstanding job. Kept me informed and finished early.
Manuel M.
Vehicle Make : Lincoln
Dan was super helpful
Rick C.
Vehicle Make : Nissan
Great job thank you
Chrys M.
Vehicle Make : Honda
Just got car today. So far so good.
Martha D.
Vehicle Make : Subaru
You did a good good. Everyone was very nice and answered all my questions.
Brad J.
Vehicle Make : Subaru
It took an entire month to fix a back bumper, quarter panel, and tail light. A month. The original estimate was 7-10 days. That is not satisfactory.
Marcia S.
Vehicle Make : GMC
Roger was easy to work with and made our visit painless.
David S.
Vehicle Make : Ford
Very professional personnel. Very friendly. Would highly recommended car crafters
Angela Y.
Vehicle Make : Jeep
It was unfortunate about the extra work involved in repairs. Car crafters did a good job handling it. Thxs
Diannia R.
Vehicle Make : Acura
No problems at all thanks for all your work
Robert N.
Vehicle Make : Infiniti
LT was an excellent contact keeping us advised of every step in repair process.
Great service and a job well done.
Louise T.
Vehicle Make : Chevrolet
Very good customer service job well done thank you!
Jon D.
Vehicle Make : Lexus
Awesome as always!
Larissa B.
Vehicle Make : Ford
Car Crafters did a great job on our repair. The job took longer than they originally told us it would but we are pleased with the work. They also kept us informed on the process. Thank you for the great customer service as well. Very easy process from start to finish!
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