1stCertified Collision Group

Great service!

I appreciate the kindness of the workers that I had contact with especially Nathan, he was a great help. I also appreciate the fact that my vehicle was repair earlier than expected. Thank you.

Great Customer Service.

Everyone was professional and courteous.

Great customer service

I was rear-ended on the freeway and took my car in via my insurance. The staff was very friendly, communicated with updates and very through. They did a great job with my car. I really appreciated that they were accommodating when I had them double check a feature on my car and had to have my husband pick up my car while I was at work. Also they helped me in driving my home after my estimate. thank you!

Well done perfect job-- thenk for all of the team

Len was a great contact. He kept me updated on all repairs and all issues I had were taken care of on the spot. Thank you!

I was very happy with the job they did with my car ????

Everyone I dealt with was very professional and kind. I was very impressed with the work and excellent service. Thank you to Paul and others at 1st Certified Collision!!

You guys are so kind and professional.

Awesome experience!

As someone new to town, the accident literally happened within an hour of arriving, I was pleasantly surprised to have such a team take care of my car. They checked in via phone or text at least twice a week to let me know about progress. They explained every aspect of the work needed and were extremely helpful to someone as stressed out as I was. Just when I thought they couldn’t do anymore they offered to return my rental for me after I picked up my car so I didn’t need to make two trips. I can’t thank them enough for their professionalism and kindles to the new girl. I never once felt like just another customer, I felt like their only customer. If I ever need any work done or know someone who does I know where I’m sending them. Thank you doesn’t seem like enough.

I was very satisfied with their services everyone in the office was extremely nice

Customer support and company organization is highly unprofessional and unreliable.

Very friendly staff thanks!!!

Friendly Staff and Outstanding service!

It was dark and I didn’t get to inspect my car properly. When I got it home in the lit up driveway I noticed a list of things that were not completed, missing or wrong. ****- the undercarriage of the car is not attached in the back and it is just hanging . 2- there are still black marks on the passengers side where the damage was done on the car. 3- the front mud shields/flaps were not replaced. 4– the overspray or sanding reminance was not blown out of the engine compartment and is comepletly covered. We Will check again in the daylight to see if there is anything else and inspect the actual paint job. Mistakes happen, we all make them but this is a list of things and gives concern that the rest of the work was just tossed together with minimum care. The customer service is great however and Jessica at the front desk and Rafael have been a real pleasure to work with. Will get back to you after we inspect in the daylight.

Repairs completed professionally. No issues. Ahead on schedule 3 days before estimated completion date. Car washed. Love the warranty for repairs. A score of 5 (from 0 to 5) with 5 as excellent.

Just a fine job all the way around. Vehicle was ready three days prior to days they told me it would be.