Ernie D.
Vehicle Make : Hyundai
Outstanding staff!
Elaine G.
Vehicle Make : Honda
, I liked that I was kept updated on the progress of the repair. All the people that we spoke with had a wonderful and warm attitude towards us.
Marla G.
Vehicle Make : Nissan
Thank you
Donna E.
Vehicle Make : Mazda
Having never been in this position before, I didn’t know what to expect. From the first phone call, Brent put my mind at ease. USAA had all my information logged into their system before I arrived. From the time I dropped the vehicle off and there on, I received updates from 1st Collision Center (Grand Terrace), as the process continued. Never once did I have to wonder about the status of the repair. You would never know there was any damage to my SUV and it was returned detailed. Obviously USAA vetted this company since they wouldn’t work with anyone but the best! Thank you Brent and his associates.
Lupe R.
Vehicle Make : Mercedes
Service was efficient, timely and staff was courteous and genuinely interested in my problem. I will definitely recommend them.
Melissa L.
Vehicle Make : Toyota
Very professional the employees let me informed of the status quick turnaround
Joanna D.
Vehicle Make : Honda
Good job
Katherine W.
Vehicle Make : Lincoln
Thank you for efficient, courteous service in the repair of my Lincoln
MKS. The car looks brand new.
Robert K.
Vehicle Make : Subaru
Your service was exceptional and I appreciate the progress reports via text message. The care I was provided was always professional and thorough.
Sabrina W.
Vehicle Make : Chrysler
I didn't know what to expect with this being my first accident, from the very first phone call, to picking up my car, everyone was courteous, professional and helpful. Each of you made my experience a pleasant one. Thank you
Kevin P.
Vehicle Make : Audi
Although work was performed in a timely manner it didn't get fixed the first time. I have to take it back for follow up repairs
Rainheart A.
Vehicle Make : Scion
I really liked how welcoming the 1st certified at highland was. Also, I felt like they were clear with any procedures that was done on my vehicle. I liked how they provided free water for the customer, it was a nice touch.
Rojita C.
Vehicle Make : Toyota
Im happy it was done week ahead of the expected date. So grateful with George C. he called to give updates til the day i pick up the car so accommodating. Thank you 1st Certified Collision Center.
Sarah N.
Vehicle Make : Kia
My family and I were very happy with the job they did fixing our kia. They were very friendly and kept us informed every step of the way. We would recommend them to family and friends!!
Kyle M.
Vehicle Make : Honda
Great communication. Nice job.
Brian J.
Vehicle Make : Toyota
Great work!
Jim E.
Vehicle Make : Toyota
Everybody was very helpful and responsive. The work was excellent. Couldn’t be more pleased.
Suzan M.
Vehicle Make : Chevrolet
Completely satisfied with your customer service and repairs done to my vehicle. I would highly recommend your business.
Greg R.
Vehicle Make : Honda
Consistent texts on status was appreciated
Robert C.
Vehicle Make : Honda
One small issue with the driver door still not sealing tightly. Wind coming through when window is up. Other than that everything is perfect
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