Auto Collision Center Group

There job was handled very good they show you the job they are going to do and they even clean your car yes they were very good

Excellent job on the car and the customer service is great. Experience was painless and I was kept updated on progress. I would recommend to my friends.

I chose Mountain View Body Shop because of my previous positive experience with the repair of my Mercedes Benz. Reputation, expertise and customer service are stellar. The Ford Explorer looks good as new.

Very good service I'll recommend this shop to all my freinds

Amazing Job!

Happy about car being fixed, sad paint wasn't mixed with rest of car.

the repair was done and i was informed throughout the process.

Great work!

You are very good in repairing my Subaru. My encouragement is to continue your honest effort in every business. I salute you.

I like the set up, with geico, auto shop and car rental next to each other. It was a truly one stop process. The communication by text is quick and non intrusive. Car looks fine after repair.

Excelent service. Good time. I received bu Gerardo, who was on time and he explained every detail simple and fast. Then I received the car rental for enterprise and the agent was fabulous. In two minutes I was out of the body shop. I received some messages during the job, thats nice, and finally i picked up the car on time. Excellent customer experience!

Excellent communication thanks

Although repairs may be a little long sometimes, you can't ever beat quality. Everybody is always antsy to get their car back, so just ignore that. Keep doing what you are doing! I will wait as long as I need to for you guys, because you do a perfect job! Also, great service with the updates by text :)

Every one that i delt with was great,from the body shop,car rental,adjuster..

Job was excellent and customer service were very good.

The email updates were nice and also being able to pick up my car on a Saturday. However, when I picked up my car I opened and closed the rear hatch a few times and heard some loud rattling, like gravel in paint can. I drove back to ACC and it turns out there was still some broken glass in there. It seems the "glass vendor" left pieces of glass in the trunk. I spent more of my time to make a return visit so the glass could be removed. I brought one of the technicians for a ride around the block since it was still making noises. He then had to bring it in a 3rd time to add a clip. Not only should fit and finish be inspected before calling the customer, but a short test drive around the block will make sure there's no loose parts. I should just have to make **** trip to pick up the car and not 2 or 3. My car had her van in for a repair a while back and there was also an alignment problem that could have been fixed by driving the car before handing it to the customer. Thanks, Ed

Your text messages reporting the updates of car repair were helpful. It was nice that they cleaned the car including tires after the repair was completed.

Work turned out great. Time projections not acceptable, they were revised several times and I was advised at the last minute of the changes for a my small repair job. If I hadn't called Geico claims who know when the work would have been completed. Moved higher priority jobs (larger pay outs) ahead of my repair? Unorganized? Geico wanted jobs where it was paying for car rental completed first? I would not be comfortable using this facility again. The experience stressed me out.

You did a terrific job thank you and I will definitely recommend you to everyone I know. Excellent job thank you so much for your fast and friendly service.

Auto Collision Center has provided our family with excellent customer service and consistent processing from receiving to returning of our vehicle! Thanks