Laura B.
Vehicle Make : Lexus
We were very patient with the extended time it took to do our car, however, the wrong mirror was ordered (that was the adjustor's error), and it took at least 4-5 days longer than what we were told originally. That honestly would have been fine, but we were also told the car would be cleaned up, vacuumed, etc when the mirror error was corrected. This didn't happen, nor was it offered when we finally picked the car up, and at that point we were just too fed up to mention it. The guy in charge was as nice as could be but things weren't done as they were promised to be. I rarely complain but they could've cleaned the car as promised...it would've made a big difference in how we viewed the original delay and overall service.
Anthony C.
Vehicle Make : Nissan
The car looks brand new which is great since I only bought it a coupleoaths ago new. The staff is very friendly. I loved the updates of the progress being sent. When picking up my car I was surprised they cleaned it inside and out. It looks great. Very happy.
Mohammad J.
Vehicle Make : Lexus
I've used this service before and was very pleased, this time was possibly even better. The staff are genuinely friendly and so very pleasant. The process is seamless and efficient. In a stressful unfortunate time such as having an accident, treatment such as this makes such a positive difference in the overall experience.
Chris J.
Vehicle Make : Toyota
I always appreciate your work, and your customer service. Thanks for everything.
Keith P.
Vehicle Make : Toyota
They were professional and personable. I will recommend y'all to friends. Thanks.
Patricia L.
Vehicle Make : Jeep
Awesome work! I can't tell where the scratches & dings were originally! I received good customer service & there was a fast turn around! If I need any additional work done, I will come here! Thank you so much!
Miranda P.
Vehicle Make : Dodge
I am very proud of the service I received!! Everyone was super nice!!!
Jeanette T.
Vehicle Make : Hyundai
Everyone was very helpful
Natasha H.
Vehicle Make : Honda
Great job love txt message updates
Somchai D.
Vehicle Make : BMW
Job well done I'm satisfied
Edward M.
Vehicle Make : Toyota
You all were awesome!!! So convenient & work well done. Loved receiving the text updates! Thank you!!!
**** P.
Vehicle Make : Chevrolet
I am impressed with the complete process. Everyone involved was courteous, honest and punctual.
Ulavndo R.
Vehicle Make : Chevrolet
Mr. Robert Gains was extremely helpful and courteous during this process. Thank you!
Lewis A.
Vehicle Make : Honda
Looks perfect! Thank you for doing such a beautiful job.
David H.
Vehicle Make : Chevrolet
Excellent service! Ashley kept me updated with everything that was happening at every step. The truck looks exactly like it did before the wreck, and the best part is it didn't even take a week. I highly recommend regional auto!
****M.
Vehicle Make : Nissan
When I picked up my car, I only looked at the repairs and nothing else. But once I stopped to get gas, I noticed that my tail lights are not working at all. I called Regional and a young lady explained that I have to bring the car back before 5:30pm to have it fix. That's a problem because I travel with my job and I usually get home after 7pm. I don't know how we are going to fix this and I refuse to drive my car in the evening with no tail lights.
Felicia Renee.
Vehicle Make : Toyota
The only thing that I didn't like was that I had to go all weekend without my car when it was ready. The workers dropped the **** and didn't call me to let me know that I could come get my car but texted me saying it was ready and I would be called for pickup. Therefore I ended up having to pay more for my car rental.
Tamyul J.
Vehicle Make : Ford
Everyone was really nice
Tj S.
Vehicle Make : Lexus
Robert and staff are Top shelf service providers. The vehicle was returned when promised and looks new. Thanks again.
Carol A.
Vehicle Make : Toyota
Ashley was GREAT, every day i received update texts. She made a bad experience better. My car looked great. I cannot say enough good things about the service i received.????
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