Jo W.
Vehicle Make : Subaru
The reception folks and Matthew were great. Matthew explained everything very well. I felt listened to. The repairs seem to be good. You are way overloaded and it took a long time to get the vehicle in. I also appreciate your coordination with Enterprise for my rental car return.
Gary C.
Vehicle Make : Kia
I asked that my car be inspected for frame damage and possible engine damage and was told that was not necessary. The process was rushed and the customer service was poor at beat. I bought this car from **** Hanna kia and won't be back.
Suresh A.
Vehicle Make : Honda
Took long time.
Karla A.
Vehicle Make : Kia
Matthew & staff kept me fully updated on car repairs. The car was hit 4 seperate times back in Dec. during the first snowstorm. Although it took over ****.5 months to have work completed, I was always kept in the loop & care was taken to get the job done correctly & completely. I chose **** Hannah for my collision work, because I bought 3 cars from **** Hannah Kia & always had excellent customer service for each seperate purchase. Loyalty & trust deserves loyalty back...Thank You **** Hannah!!
Richard R.
Vehicle Make : Volkswagen
Everything was handled quickly and professionally. They even went above and beyond when I left something in my car. I'll definitely choose you guys again.
Daniel C.
Vehicle Make : Kia
The car looks great
Linda J.
Vehicle Make : Kia
I would definitely recommend this company
Edward S.
Vehicle Make : Subaru
Lack of follow through by my service advisor.
Chris L.
Vehicle Make : Honda
Appreciated the continued contact as to when the car would be ready. There were delays but having them explained upfront made them all ok. Lee was my rep and he was great at communicating where we where in the process.
Jennifer H.
Vehicle Make : Kia
Thank you for a job well done!
Ines M.
Vehicle Make : Subaru
The finish date promise a was perfect,thank you very much.
Osborne.margaret Osborne,frederick.
Vehicle Make : Jeep
The shop did a fantastic job repairing our 2015 jeep.iteven looks better. Will recommend the shop to anyone.
Lemeli S.
Vehicle Make : Subaru
All the repairs didn't get done. I told the service tech and he ok me over the phone that it was taking care of it. When I pick up the car on Saturday it wasn't done right. So now I got to take back and loose time. I need to talk to a manager please so could taker off it My # is ****-****-xxxx
Vinod S.
Vehicle Make : Honda
Fantastic customer service! Thank you so much
Vinod S
Theodore P.
Vehicle Make : Hyundai
Great job! Every detail was completed perfectly. The car is so quiet now, I think I'm driving a new car, not a 10 year old automobile.
Ann Marie.
Vehicle Make : Subaru
Car was finished in a timely manner! Thank you!!
Carrie O.
Vehicle Make : Kia
Excellent job guys. ????????????
Deborah H.
Vehicle Make : Honda
The team was friendly, helpful and NICE! Myou car was done ahead of schedule, it was washed, waxed and detailed! Beautiful, I thought I got a brand new car. Great job!
Chad Newton.
Vehicle Make : Ford
My truck was super dirty inside when I picked it up, the drivers door sticks, the seat belt lite stays on even when buckled, the gas door has gouges in it, it feels as if there is over spray on the tail gate, the head lights seam to be scratched. Not Happy
Sabrena O.
Vehicle Make : Chevrolet
There were small paint spots, not sure, but white in color, on the body of my colored car after it was repaired that were not there before; some sort of came off if I scratched at them a bit, but others are more stubborn. I was not happy with that.
![At Dick Hannah Collision Centers, located at Longview, WA, postalcode], we have offices designated just for our insurance representatives.](https://test.autobody-review.com/images/groups/1083/800x800/LmoTDDGKcs7lQZmJIcqj.jpg "At Dick Hannah Collision Centers, located at Longview, WA, postalcode], we have offices designated just for our insurance representatives.")
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