Alice C.
Vehicle Make : Kia
Thank you you did a very good job
Teri P.
Vehicle Make : Kia
Keep up the good work!
Michael G.
Vehicle Make : Jeep
Well, the paint was not done well and there were several other issues, so not satisfied yet. You guys are keeping it until everything is 100% and have paid for a rental vehicle until then.
I appreciate how polite everyone was but my car has to come out good as new for me to give a positive review
Mikhail N.
Vehicle Make : Cadillac
It was perfect you repaired the dent perfectly I like it very much thank you
Racquel H.
Vehicle Make : Kia
You all are great. Thanks for being so helpful and nice. Also great communication from stacie!! You go Staytia!
Robert A.
Vehicle Make : Honda
Fast and professional. Especially liked the daily text. Thanks
Jorelyne T.
Vehicle Make : Honda
Excellent service all around from Rick to Walter to Jon all professional and did an outstanding job in my car and on time and under estimate
Ryan G.
Vehicle Make : Mazda
Stacie did an excellent job answering my questions/concerns and kept me informed throughout the entire process. I hope I don’t need your collision repair services again... but if I do you will be the ones I call.
Rachel F.
Vehicle Make : Volkswagen
Stacie was amazing! Best customer service we have had in a long time!
Jennifer G.
Vehicle Make : Dodge
You are very good at keeping all information up to date and letting me know at all times how things were going.
Michael F.
Vehicle Make : Scion
From the beginning of the process Tim and the rest of the gang were so professional - detail oriented - knowledgeable and friendly. Tim actually called me to set up a time to come in - that was awesome - thanks Tim. The Client update system you have in place is such a great feature and a confidence builder - super good!! Of course - if the need arises - I would absolutely return!
Great job!!
Jeff F.
Vehicle Make : Dodge
Great service and communication
Marvin T.
Vehicle Make : Acura
Tyson was great at keeping me up to date with my car. When he didn't hear back from me via text message he called me to see if I was receiving the up dates. He explained every process perfect which made it easy for me to follow.
James E.
Vehicle Make : Toyota
It was quick and easy process. I was very satisfied with the whole experience.
Orth.trudy M.
Vehicle Make : Kia
Being in a collision was traumatic for me. I knew it was not my fault. I had just made the last payment on my car! From the time I walked in I knew Mercedes and others were going to take care of my car and provide good service to me. The thing I was not prepared for was to leave my car and have Enterprise called. I thought you were going to give me an estimate and schedule repairs later. I think customers need a heads up so they can plan ahead to borrow or rent a car. Rental at Enterprise was $357.00 for the week and I didn’t know whose insurance would pay for that. I never knew the total cost to repair my car until I picked it up. You just can’t have enough communication with your customers.I appreciated the emails and updates. Trudy Orth
Analisa H.
Vehicle Make : Toyota
Thank you for doing such a great job on getting my car in and fixed so quickly. Also a big thanks for vacuuming out the floor boards!!!
Mohammed M.
Vehicle Make : Kia
Tyson is nice guy, and stuck to his due date. He was easy to reach, and fun to work with.
Bob S.
Vehicle Make : Chrysler
The work completed seems to have my vehicle back to pre-collision condition. What I appreciated the most was the continued updates provided and interactions with your collision representative, Gail Tolar. As a manufacturer representative for the past 37 years that calls on independent businesses up and down the west coast, my vehicle in a number of years will have moved on, however, what I will remember is the experience I had with your firm getting it repaired. Gail made that a most positive one, and I don’t believe there was any room for improvement. Thank You, and Thank You, Gail!!!
Bob S
Melinda M.
Vehicle Make : Buick
Obviously the repairs of my car was to difficult for you to do even though it was only a fenderbender. You have too many employees pointing there finger. Can anyone follow through and do there job. Stop the blame game......
Kathleen M.
Vehicle Make : Subaru
Super nobody well done!!!
![At Dick Hannah Collision Centers, located at Longview, WA, postalcode], we have offices designated just for our insurance representatives.](https://test.autobody-review.com/images/groups/1083/800x800/LmoTDDGKcs7lQZmJIcqj.jpg "At Dick Hannah Collision Centers, located at Longview, WA, postalcode], we have offices designated just for our insurance representatives.")
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