Classic Collision

You guys were convenient and a pleasure to work with. Text updates were great! Thank you

Mr Smolen is one if the best agents I have ever had to work with. He is courteous, professional and friendly. He is a great asset to your firm!!

Excellent work on my vehicle and excellent customer service from Mark!

Erin was very friendly!

Completely satisfied best service I have received in my 72 years.????

Professional and reliable team work outstanding service and effective daily communication

Very friendly staff and clean environment. Truck looks great too.

Good work on the car. But parking at facilty and access difficult. Receptionist not exactly winning any customer service awards. Communication re appointment and status disjointed.

I have had my car repaired there three times, and the staff is so personable and professional. My car is always beautiful and perfect when I get it back. Robert was so nice to work with and even delivered my car to me at 5:30 on a Friday evening. I couldn’t be happier with their over and above customer service! Thank you!

I’m delighted with the work done and the recognition of the need for expediency. Communication was great!

I would like to thank Anthony McNelly for walking me through the process and explaining everything in detail. The staff was very friendly and courteous. My vehicle looks almost new. Classic Collision you do excellent work. Felicia M

very good

Great communication

Dennis was very professional and a pleasure to do business with.

Only a little confusion on front end as to who was my key contact at Classic collision (went from Maurice, to Brandon Perkins then Shawn Amos). Service was very good. My car was repaired a day earlier than expected. Thank you.

Classic collision allowed me to pick up my car in a much worse condition than before my repair! Internally my steering wheel has completely stopped working and my tire pressure light will not go off. I will be making my 3rd visit to them, after picking up my “completely repaired car” tomorrow. Despite me letting them know that my car had internal problems, instead of them willing to assist me with the issue, they immediately recommended that “I” take it to Mercedes. ABSOLUTELY NOT! I should’ve never been told that my car was ready for pick up, and it was NOT! Although it’s just a tire pressure light, its a problem that I previously didn’t have, and it’s another bill for me. The manager advised that I wait an additional 45 mins to speak with a manager about getting another rental car after I’d been at the shop for 2.5 hours already. UNACCEPTABLE! This is by far the worst experience I’ve ever had and I will NEVER let them work on any form of my transportation in the future! Even after the problems are fixed, I will not go through this with them again!

Anyone that need there vehicle fixed I'm definitely recommending you

Im very satisfied with the work that was done on my scion .

The service was absolutely superb!

It was my pleasure to work with Jeff! he kept me informed and provided great customer service.