Jim & Jack's Collision Center - Corporate

I would recommend Jim and Jacks

Your communication during the process was outstanding.

Maintaining communications with the customer through the process even if it is not the best of news or the schedule has slipped is important. Manny kept me up to date, calls were returned promptly, and I had great service. And the best of all the car looked great when done. Thank You.

Repair was fantastic as usual. It took a little longer than expected. The detailing after the repair was exceptionally great and very much appreciated. Thank you!!

My air conditioning doesn't work once I picked up my car. It was working before you worked on my car. I

You guys are great!

Excellent customer service,!

You guys are the best! Top grade in all areas. - customer satisfaction, technical expertise, insurance collaboration, etc. I'll even do the TV commercial

You guys are the BEST!!!!! This is the only place in the world if you want anything done right to your car!!! I Would never go any where else!!! Thank you so much !!!! Extra thank you to George , he is wonderful!!!

Very nice job and clean thanks. Jessie was great too.

Yes, and Manny (Manuel) was our point person there. He was so helpful, resourceful, and communicative. We very much appreciated it! Thanks!

You guys are awesome..from Gabriel to the techs to office staff. Manager Jack even had an infectious smile..Thanks again. I shall return if warranted and will refer your services. s

I will definitely recommend this auto body shop to anyone. My first impression of the office and front desk was excellent! Jim & Jacks receive an A with updates and notifications on the progress of my vehicle. Jim & Jacks personnel and Gabriel were exceptional especially the fact that my vehicle was completed before the estimated due date of repair.

I would come back. And I would recommend to a friend.

You weren't able to, I already tried.

Manny absolutely crushed it! You should give him a raise and promotion today. He Handled everything from start to finish as promised. He was in contact with me every step of the process. Truly he is the best. Max L

Very cautious a little expensive

I expected the repair to take about 3-4 days. Jim & Jacks was able to repair the vehicle in two days. The repair looks great!

Will recomend to all my friends

When I called on the final , at 100:00 am, to ask about the specific time. Carlos said he thought 12:00, i said that would be great, he said he'd check and call back. I live 45 minutes away. At 11:00 I decide I'll go that direction and he should be calling. At 11:45 I was in El Segundi, I called again, Carlis said he thought it was was ready and would call back in 5 minutes. 15 ministers later I decided to drive to the shop. My car was done. But 2 times I had been told I would be called back and was not. I had a busy day to plan and wasted time not know. Carlis worked to meet the time I liked, but was too busy to let me know what was going on. Not good customer service. Your people need to have more time to be courteous to people and not be so harried., because the work is good and everyone professional and helpful. Thank you.