Derrick P.
Vehicle Make : Scion
Excellent work. The staff member was professional, friendly and courteous.
Stacey C.
Vehicle Make : Subaru
Jim & Jack's was wonderful. Super easy to work with and Gabriel had my car done two days before it was due! Awesome service and thanks for the detail too!
Jeffrey P.
Vehicle Make : Honda
Thank you Jesse!
Antonio G.
Vehicle Make : Toyota
Excellent service upon arrival at the front desk, they are courteous and kind and we'll dedicated to get customer satisfaction.
Jesse who take care of my claim was well beyond his responsibility, always on time an direct to the point, makes things easier to understand and decide.
The rental desk of Enterprise excellent as well. It is good to leave your car and got a rental car in good conditions and ready to go. The time is an issue, and here things are prepared to do it as fast as possible so you don't waist time in this process.
Congratulation for your service and the attitude of your team.
My Brgds!
Isaiah L.
Vehicle Make : BMW
Gabriel was very strong in communicating the status of my car. As much as I hated waiting so long for my car to be repaired, they've done a great job on the car. I will come back again if God forbid I get into another accident.
Jennifer O.
Vehicle Make : Mercedes
Thanks Gabe!
Pam M.
Vehicle Make : Lexus
Excellent service-- car looks great
Valarie S.
Vehicle Make : Volkswagen
Excellent body work n amazing customer service... Thank you I would highly recommend this company !
Michael D.
Vehicle Make : Scion
Gabriel did a great job leading me through the inspection and keeping me informed throughout the repair process. I'd be happy to come back to Jim and Jacks in the future.
Thanks!
Chris B.
Vehicle Make : Acura
Gabriel is a real pro.
Dieema W.
Vehicle Make : Volvo
I'm completely satisfied with my car, but more importantly I'm truly satisfied with the customer service I received from Jesse Ontiveros. He was truly AMAZING, so amazing that both my hubby and I are still talking about the service we received from him. He was attentive and keep us up to date on the status of our car. We hope to never have another accident, but if we do we are taking our car to Jim & Jack's and asking for Jesse Ontiveros! Thank you for the Best auto repair arrive EVER!!!
Eileen S.
Vehicle Make : Toyota
Francisco kept me informed about the progress of my car's repair and also went out of his way to answer my silly questions about reprogramming my radio. The work was excellent. You'd never know it isn't the original bumper - perfect color match. I've used your shop in the past and (heaven forbid) will continue to use Jim and Jacks in the future.
I forgot to ask for a little can of touch up paint. Is it too late to get that?
Christopher D.
Vehicle Make : Toyota
Every employee was friendly and helpful. Job completed before estimated completion date. Text msg is a great idea. Will recommend to others.
Cynthia L.
Vehicle Make : Audi
Repairs were great. Customer service was lacking.
Kerri K.
Vehicle Make : Toyota
Everyone I dealt with was friendly and professional. I would highly recommend your service to others. And I liked that my car was so good smelling and clean when I got it back.
Zack H.
Vehicle Make : Infiniti
Francisco did a great job. Thank you
Susan A.
Vehicle Make : BMW
Did great work. Kept me informed. Good communication.
Nancy L.
Vehicle Make : Honda
My expectations we're exceeded - thank you!
Vanessa R.
Vehicle Make : Ford
Just very slow - 29 days for my rental - but work looks good no complaints
Michael S.
Vehicle Make : BMW
You still have my car, and you put in a used headlight? I was not expecting you fix my car with used parts.
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