Justina Z.
Vehicle Make : Toyota
I felt like my car was in good hands while getting repaired. If ever I needed something done to my car I wouldn't mind bringing it back to Jim and Jacks. The work on my car looks great!
Declan S.
Vehicle Make : Honda
Would go nowhere else!
Kimberly/daniel N.
Vehicle Make : Acura
Had my car 11 days longer than estimated. cost 3000 more than original estimate. Had to call to find out what was going on. Received email day one stating I would receive updates. The second email I received was on day 11 stating car was complete. Then 3 more emails after I picked up my car. What happen to updates?
Car looks great!
Barney /.
Vehicle Make : Audi
Thanks for the personal attention Jesse
Carmen R.
Vehicle Make : Acura
I appreciate everything that you guys did. I was comfortable with your services. I want to thank specially Jessi who was very professional and kind.
Cynthia R.
Vehicle Make : Toyota
Great communication of status updates, professional finished the car 2 days early
Marlene S.
Vehicle Make : Toyota
Overall, service was good. There were a couple of things that could have been better. The paint was damaged on the bumper and fender. The estimate didn't include painting the fender, and I was asked to pay more when I brought my car in. Ultimately, I wasn't charged extra, but I had to object to the oversight. Rear seatbelt didn't work upon return. Repair will take place in the morning. Button on dashboard was scratched upon return. That seems to have been polish out now.
Cynthia B.
Vehicle Make : Mercedes
Minor cosmetic issues became major cosmetics issues
Maria V.
Vehicle Make : Scion
Was wonderful
Toni D.
Vehicle Make : Toyota
Everything done as was projected and by stated completion date. I am completely satisfied at this point. This is the second project completed on this vehicle and both times excellent work.
Fausto C.
Vehicle Make : Ford
Yes I was thanks U guys !!!
Janette W.
Vehicle Make : Toyota
You guys and gals rock! Thank you!
Janette W
Jeannie H.
Vehicle Make : Chevrolet
Repair looks "showroom new."
Taj A.
Vehicle Make : BMW
In all my years as a consumer, then nearly twenty years as an agent and finally as a District Manager for Farmers, I have never had such an exceptional level of service. I couldn't be happier!
Megan B.
Vehicle Make : Scion
Great quality work....
Thank you,
Megan
Richard C.
Vehicle Make : Honda
Very professional and excellent body repair. Thank you Richie and your staff.
Kathy T.
Vehicle Make : Audi
I appreciated and enjoyed reading the text messages. The repairs were completed ahead of schedule. The car looks great. The interaction was courteous and professional.
Lori A.
Vehicle Make : Toyota
Mr. Oliveras was extremely professional and got right back to me. The number of checks received from Jim and Jack's is a little bit too many when the car is being repaired it doesn't have to be every day maybe every couple of days
Wayne F.
Vehicle Make : Toyota
You made it so easy. The repairs were perfect. There's no way to tell there was ever any damage. Thanks.
Paul O..
Vehicle Make : Honda
First off Javier said that if the front bumper didn't have be sent out for special repair that they would deduct from the original estimate. I found out the bumper did not have to be sent out thru Gabriel and told him Javier was going to do with the original estimate, and he said he would take care of me. Today when I came the estimate had not been reduced. Further more your porter who pulled the car out for me lied and told me the car had been washed. The car was still dirty.
THE NEXT TIME I NEED BODY I'LL FIND ANOTHER TO GO TO !
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