Charles R.
Vehicle Make : BMW
Extremely helpful, knowledgeable and friendly staff. Highly recommended!
Lisa A.
Vehicle Make : Mercedes
A car wash may have been nice .. ????
Alixandra L.
Vehicle Make : Toyota
Thank you :) great service and really nice to be updated about the progress ...and to be done early!
Adam F.
Vehicle Make : Ford
Good job!
Sue N.
Vehicle Make : Mercedes
On my way to pick up my car from your shop on the 9th of March, which was the date I was given via text by your associate. While driving I called your shop out of courtesy to let them know that I would be there in a few minutes , to which your associate responded “ Oh, no one told you?”, then he proceeded to tell me that my car was damaged when it was taken to Southbay Mercedes for final calibrations. I asked for details but was given vague information. After a week of getting nowhere I picked up my car March 15 with the rear damage fixed but now with new damage in the front. Just for bonus when I got home I noticed that the Mercedes emergency first aid kit is missing from the trunk. I am extremely dissatisfied with my experience with Jim & Jacks collision center.I would further discuss this situation with management.
Fiona L.
Vehicle Make : Audi
Car was finished 3 days ahead of schedule which was extremely helpful
Deborah B.
Vehicle Make : BMW
Anthony is a great person to work with. The women at the front desk are very nice. It never pleasant that you have to have your car repaired but your office majevutvas please thank as possible. Additionally, there are so many repairs shops that you might feel taken. Never have I felt that at Jim & Jacks.
Amy W.
Vehicle Make : Lexus
Great job. Very prompt.
Lori E.
Vehicle Make : Kia
The service was amazing. I received text notifications along the way, and my car was completed early even. Manny was great!
Stephanie W.
Vehicle Make : Toyota
Guz was very nice and always displayed a smile and very professional he promised my car would be ready within two days and it was. Everyone in the office was wonderful and the rental representative Chris was so nice too with his big smile.
The paint job was #****. Definetly coming back and would refer others
Kirk B.
Vehicle Make : Ford
Very satisfied. Always great service!!
Danny B.
Vehicle Make : Tesla
I was glad that you are now certified to work on Tesla’s. My experience throughout the entire transaction was exceptional! Francisco did a great job keeping me informed of status and your front desk staff were great!
Thanks for this great experience! I’ve used you before and I would not hesitate to recommend you to others.
Thanks,
Danny B
Brian M.
Vehicle Make : Toyota
Thank you!????
**** B.
Vehicle Make : Toyota
Awesome service!
John C.
Vehicle Make : Cadillac
Good job by Gus and girls up front
William W.
Vehicle Make : Ford
Mani extended the utmost importance to my complete satisfaction and a job well done. His dedication to the job exemplifies the true meaning of 'Customer Satisfaction'.
Cindy K.
Vehicle Make : Tesla
Great customer service!
Kathie H.
Vehicle Make : Hyundai
Only one problem but not with the body work. Radiator problem but Jim And Jack's got right on it. They rented me a car until it's fixed.
Thank you.
Jeremy W.
Vehicle Make : Chevrolet
The repair was done quickly and the car looks and runs great. Jesse is always friendly and strives to take off his customers.
Nhan N.
Vehicle Make : Ford
Great efficiency and delivered repair a week ahead of schedule.
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