Adaljgisa J.
Vehicle Make : Toyota
To me costumer service is perhaps the most important fact on coming back to any place for any type of service. From the very first day I came in to Pacific Elite, Enrique and the young lady at the font desk offer me an excellent experience in customer service
Jon R.
Vehicle Make : Honda
Very good experience, Trevor and George kept me informed at every step. I will recommend Elite Collision to anyone who require a top-notch body shop.
Cynthia T.
Vehicle Make : Nissan
The staff went above and beyond with their service. I am truly happy with the outcome of my car. Superb staff!!!!!!
Ezra S.
Vehicle Make : Hummer
Thank you and your crew, Eric ????????.
I appreciate the care that you put into my Hummer.
Kindly,
Ezra S
Soo Teng.
Vehicle Make : Buick
The service is excellent
Jaime W.
Vehicle Make : Toyota
We had a very good experience with elite collision. The customer service was proactive and kept me up to date on the progress of my repair. Ruben was professional in every way and in would totally recommend your services to anyone dealing with an auto collision.
Jesse R.
Vehicle Make : Volvo
Eric was the reason I had such a great experience. His customer service and attention to detail was second to none.
Marita F.
Vehicle Make : Toyota
Mr Ruben Lemus did a good job on my car. He calls me for update so i don't have to worry. All in all in general im very satisfied with the service
Paula O.
Vehicle Make : Toyota
Pacific Elite was great! Kept me updated with my repair status daily. I would highly recommend & refer all of our clients in the area to use your service. I work for a State Farm agency and I highly recommend this shop for repairs. The staff was very friendly and professional. I’d definitely come back here in the future, but let’s hope not because I don’t want to get into another accident ha!
Michael H.
Vehicle Make : Land Rover
Shawn was very helpful throughout the entire process and made it a very good experience. Thank you!
Irene C.
Vehicle Make : Chrysler
Everyone was fantastic !!! Shawn, Gavy... The whole team did a great job on my car ... I’m very happy...thank you very much ????????????????
Hasenna M.
Vehicle Make : Kia
The most amazing customer service I have had anywhere ever!!!
Amy G.
Vehicle Make : Toyota
You made everything vet easy and my car looks great
John H.
Vehicle Make : Volkswagen
The completed work is great. My only issue was that the estimated completion time was pushed back twice. The first time I decided wasn’t a big deal considering it’s an estimate plus it was the holidays. When the estimate was pushed back the second time it was really frustrating bc I’m paying for the rental car. Additionally if the estimated time of completion is off by more than **** week then it is no longer andestimate; it’s an arbitrary moment in the future. It’s meaningless. It could be any day. Why not say in 3 months! I’m told that it was delayed because of an inner part but I’m pretty sure it was just delayed bc the staff was overwhelmed. I’d rather hear that your staff is dealing with a backlog compared to some “inner part”. Either way; I’m happy enough. Thank you.
Gerald S.
Vehicle Make : Nissan
Responsive, helpful, timely
Julian M.
Vehicle Make : GMC
My experience with Pacific Elite was very pleasant and friendly. Quality work to there craft. Looking at my truck after the repairs was so impressive and professionally repaired. I was thinking of possibly selling but now I keep it forever.
Sally M.
Vehicle Make : Toyota
Looks very nice. All the staff was pleasant and helpful.
Mary M.
Vehicle Make : Chrysler
Service, craftsmen ship rate it a ten, I will make recommendation!
Maureen L.
Vehicle Make : Chevrolet
Absolutely, we had a hard deadline to get it back and you gu’s kicked **** in getting it done!
Angel kept us informed when
Confusing emails arrived.
He made the extra effort to help us get the truck back by staying late.
In my book he went beyond the call of duty.
Thank you!
Harris L.
Vehicle Make : Chevrolet
Jose O. did an amazing job from start to finish. Professional, prompt , and courteous. He worked with me to get all repairs exactly the way I wanted.
I would come back to Pacific Elite for future needs, whether my insurance covers it or not. I will even put up with the grumpy and unprofessional ladies at the front desk, who acted like they were bothered by any customers coming up to them. If they don’t like their jobs, please re train or replace them.
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