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Body Shop

Real Reviews From Verified Customers

Ricardo B.
Vehicle Make : Infiniti
5 out of 5
1/3/2018
The entire staff was great. The quality of the staff and facilities are exemplary. The excellent work performed on my vehicle is a direct reflection of the people who executed it. Great job.
Tyler D.
Vehicle Make : Toyota
5 out of 5
1/3/2018
Good people Shawn was legit, fast and does clean work give that guy a bonus....
**** M.
Vehicle Make : Ford
5 out of 5
1/3/2018
Damaged areas look brand new again. Thank you!!!
Deborah W.
Vehicle Make : Cadillac
5 out of 5
1/2/2018
Everything went smooth!
Allison V.
Vehicle Make : Ford
1 out of 5
12/31/2017
My car battery was completely drained this morning when I tried to go to work. I just picked the car up at noon yesterday and was assured the electrical system was fine.
Cindy T.
Vehicle Make : Toyota
5 out of 5
12/31/2017
Well done
Fayth G.
Vehicle Make : Lexus
5 out of 5
12/31/2017
Mike and the lady at the front desk (sorry I didn’t get her name!)were very professional and helpful. Very satisfied with the experience!
Jorge M.
Vehicle Make : Honda
5 out of 5
12/31/2017
Excellent Service
Stacey B.
Vehicle Make : Toyota
5 out of 5
12/31/2017
Both Chris and Reuben were very nice and pleasant and took very good care of my car while it was being repaired and the repairs were done in a timely fashion before the date that it was originally suppose to be done. I was very impressed at how they kept me up to date on the repairs through text messaging and that gave me great comfort to know that my car was in great hands and in the best of care. Thank you pacific elite.
Po C.
Vehicle Make : Toyota
5 out of 5
12/30/2017
Awesome job with everything that was done!! They even detailed and cleaned the inside of my car!! Definitely went above and beyond my expectations!! :) Thanks for working on my car and doing such an awesome job!
Christine M.
Vehicle Make : Toyota
5 out of 5
12/30/2017
David So was great to work with and my car was finished earlier than expected. Gabby in the front office was just so nice and very professional. She always had a smile on her face and very welcoming. We Loved working with her. This is our 3rd time bringing our cars in for repairs and we are sold on Pacific Elite. We won't take our cars to any other Auto Body Shop. You guys are the BEST !!!
Zhayda G.
Vehicle Make : Subaru
4 out of 5
12/30/2017
The office staff was friendly. They helped set up my car rental pick up to take me to Enterprise. Tony was professional and when I would leave messages he would returned my calls that same day. When I requested an email about my quote he sent it in an appropriate time frame. The car was fixed on time. The workmanship looks great.
Luis S.
Vehicle Make : Chevrolet
4 out of 5
12/30/2017
Great see
Jesse D.
Vehicle Make : Chevrolet
4 out of 5
12/30/2017
Thanks Pacific for another job well done. Special thanks to Ruben Lemus. I appreciated all your insight and help to get my car taken car of. And Benny... for all his flawless hard work he has done on my car 2 times. Amazing work bro. And the Curtious Secretary's up front that help you wind down and relax. Keep up the good work..
Wendy O.
Vehicle Make : Cadillac
2 out of 5
12/30/2017
While everyone was very polite at Pacific Elite, I picked up my car tonight at 5:25 pm and was calling AAA for Toadside assistance at 5:45pm. Very frustrating. I tried to call Pacific Elite to have it towed back there, but they were already gone for the day. I had expressed concern when I got in the car because I saw an amber colored light displayed. I was told that some displays may appear and I could bring it in to reset. I was NOT expecting the car to shut down and ALL electrical shut off. Thankfully it was when I was pulling into our garage, but we are on an alley and the car was totally blocking traffic. I’m not certain if it is because the car is so new, or if it hasn’t been driven in a MONTH that this happened. I’ve been patient waiting for a part to come in, but this was beyond frustrating tonight. I will be calling Oacific Elite the minute they open in the morning.
Mercedes S.
Vehicle Make : BMW
5 out of 5
12/30/2017
From the beginning they made feel that I was at the right place. They were fast taking the car in an kept the the delivery on time. Thank you to all the people that got involved in the project.
Charmetra H.
Vehicle Make : Cadillac
5 out of 5
12/30/2017
Job well done! Pacific Elite job well done.
Ka Ron.
Vehicle Make : Ford
4 out of 5
12/30/2017
Your customer service representatives are professional and friendly, and my calls were followed up quickly. John assured me that he/team would do Everything to repair my car 100%. My car looks brand new! So far I am happy with the results. Thank you, Ka’ Ron Bin’e
Oliver G.
Vehicle Make : Honda
5 out of 5
12/30/2017
Everyone was professional and courteous. I really appreciate it. Keep up the great work.
Tiffany Y.
Vehicle Make : Toyota
5 out of 5
12/29/2017
Great job! Process was very thorough and precise. Team members let me know what to expect and kept me informed. Everyone was friendly as well.

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