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Vehicle Make : Honda
5 out of 5
5/14/2016
You guys are the best. I love your work.
Vehicle Make : Chevrolet
5 out of 5
5/13/2016
Wonderful people and job well done very happy ????
Vehicle Make : Toyota
5 out of 5
5/13/2016
We appreciate the great job that you did on my wife's Celar back bumper is perfect my car was returned washed and you want the extra mile and clean the headlight lenses my wife and I appreciate your kindness shown to us and every detail thank you so much Steven musella
Vehicle Make : Infiniti
5 out of 5
5/13/2016
Everyone was so friendly and also, importantly, very efficient! I was so pleased with the frequent updates of progress on the repairs and the ease of contacting Matt if I had any questions. Seidners went above what was required and buffed my cloudy headlights! So nice! I will be suggesting Seidners to friends and family!
Vehicle Make : Chevrolet
5 out of 5
5/13/2016
Submitted a critique on Yelp.
Vehicle Make : Kia
5 out of 5
5/12/2016
Loved the whole experience. Edgar Gina and Cynthia did a terrific job making sure I was well taken care of.
Vehicle Make : Honda
5 out of 5
5/12/2016
I was very happy with your service. The detailing was great - the car looks like new!
Vehicle Make : Subaru
5 out of 5
5/12/2016
Very positive experience from start to finish. Thank you so much. Excellent work.
Vehicle Make : Honda
5 out of 5
5/11/2016
Excellent work.
Vehicle Make : Nissan
5 out of 5
5/11/2016
Exellent service,very organized
Vehicle Make : Honda
2 out of 5
5/11/2016
Although repair seems ok, I was rather inconvenienced that the place did not accept personal checks or American Express Cards. In addition, although I called ahead of time to announce that I was going to pick up the car, I ended up having to transfer my belongings from the rental company's car and put them on the ground so the driver could leave, while I waited for someone to pull up my car from the yard so that I could transfer my stuff. Process took too long in my opinion.
Vehicle Make : Jeep
1 out of 5
5/10/2016
Congratulations, you lost my business.
Vehicle Make : Chevrolet
1 out of 5
5/10/2016
Broken lock on my roll and lock cover
Vehicle Make : Lexus
4 out of 5
5/10/2016
Excellent customer service with a smile. Both receptionist were great and went above and beyond the norm. My service guy always said no worries **** I will take care of you. Workmanship is great as well. Very happy and I would take my care to no one else. Highly recommended
Vehicle Make : Mini Cooper
5 out of 5
5/9/2016
Staff was very professional and courteous. The work done on my Mini Cooper was very good. When my car was turned over to me, it was also very clean. My sincere thanks to Tim Oliva and his team! I would take any of our cars to Seidner's Collision Center if we ever need work done. Again, thank you!
M. Murray
Vehicle Make : Subaru
5 out of 5
5/7/2016
Your staffs are highly professional, very friendly and considerate
Vehicle Make : Honda
4 out of 5
5/7/2016
When I dropped off my car I wasn't sure if I would be going through insurance or not, Brad was patient and friendly and inspected the car and gave me an estimate. While the car was being repaired I received convenient updates. My car was ready earlier than expected and I was able to pick it up until the following day. When I arrived there were several employees wiping down my car. The car was extremely clean and Brad was really patient and kind while I looked over the car. I was very pleased with my car and my experience and am grateful to Seidner's for turning a bad situation into a great outcome. I would definitely trust them with my car again.
Vehicle Make : Kia
5 out of 5
5/7/2016
The updates were outstanding throughout the process and the customer service was outstanding.
Vehicle Make : Ford
4 out of 5
5/7/2016
Extremely satisfied. They had my claim ready for me to go and called enterprise as soon as I walked through the door since they knew I was on my lunch break and needed to get back. I would have been in and out with the service at Seidner's but enterprise dropped the ****. I made a reservation with them and was waiting for a half hour there for someone to pick me up. When I asked the receptionist to call enterprise again she immediately called and I heard the disappointment in her voice when they said they hadn't sent a driver yet ,.. She immediately suggested a driver from Seidner's would take me. I was out in 2 min with the Seidner's driver who was friendly and polite opening the door for me. When I was getting the rental car from enterprise it was the worst . I had to wait while an employee finished eating to be helped with only one person helping customers and another male who never looked up from his computer just sat there. They had no idea where the car they tried to give me was I had to walk back and forth through the building and when they found the car it was filthy. So again I had to go through the building to back to get another car that wasn't as filthy. When I finally got a car the employee informed me it was on empty and there was a gas station at the corner where I can fill it up. At this point I was furious. I had to get back to work and this already took an hour. I took the filthy car that had bugs splattered all over it and left. Back to Seidner's...I received text message updates about my car which was above and beyond great service I thought until I got my car back and was further impressed. When I returned the car to enterprise I let them know how Unsatisfied I was with their service. When I got to Seidners my car was ready at the time I said I would be there. It was brought up quickly and the very polite man who brought me my car informed me as they WASHED (wow) my car they found a 50 gas card that had fallen behind my seat! So honest and so courteous I couldn't have been more pleased. The customer service experience at enterprise made me, 1000% BETTER appreciate the amazing customer service at Seidner's. If anything I would tell Seidner's to consider another rental company to compliment their customer service and not use enterprise Duarte. Thank you very much for your service Seidner's!
Vehicle Make : Jeep
5 out of 5
5/7/2016
We have had cars repaired there several times and have been completely satisfied! Thank you!
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