Everyone was very nice and easy to deal with. They communicated everything clearly and answered all of my questions.
10/26/2016
Harolyn L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
A very nice gentleman (Larry) answered any questions I had. He kept me
Informed about the progress on my car. He gave me the impression he cared.
My car looks great and was ready ahead of the estimated time. I'm satisfied
and happy. Mrs Linskie????
10/25/2016
Larry P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very good quality and kept me informed all the way. The reason for the "no" is that the repair work was quoted st around 1200 and the final bill was nearly 2000. I was not called to approve nor was the insurance company notified I was told. This is not professional or ethical to do work that was not authorized for the higher amount. Thank you
10/25/2016
Erin T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great customer service, easy experience, car looks great. Very satisfied with Crest Collision!
10/24/2016
Todd E. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Larry was great. Car looks great. Service was quick and nicely done. Car was clean inside & out.
10/24/2016
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Honda
The communication via email was timely, concise and very welcome.
10/21/2016
Regan H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work and great experience! I would say though as a quick comment. I had two tires replaced and although replacing one of the two was an above and beyond approach. I feel that the next step would have been to ensure that the tires were rotated in such a way that the tires were on an even Axel versus two new tires on the right and two old tires on the left right before an alignment. This of course isn't a huge deal or change my happiness with you guys, just something to consider for the next customer. Thanks Larry and Crest Collision!!
10/20/2016
Latrisha J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Paint color does not match, too orange. Rear hatch is misaligned when closed. Bumber cover misaligned.
10/17/2016
Scott P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Trent was awesome. Work was perfect. Typical superb Crest Sergio.
10/16/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks brand new. Thank you for detailing it!
10/15/2016
Sherry C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Both the work and the customer service were superb.
Employees were friendly and very helpful.
10/13/2016
Samia A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Keep Larry for always!!!! He is great. First time we were leaving any Crest bussiness with smile on our face.
10/13/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Emails were very confusing.
10/12/2016
Alejandra A. VERIFIED CUSTOMER
Vehicle Make : Volvo
Larry was great! He made an otherwise unpleasant experience easy for me and I am very happy with the service I got.
10/12/2016
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The guys are very helpful and nice , They are
good at explaining .
I do feel that the first person that one sees first behind that desk should be pleasant and NOT make their clients feel uncomfortable . Customers come first and I know ,when one has to make that desk girl speak to them that is bad business. Everyone has a bad day ,but that should not be brought to work and the customer
has to make them speak. I've been in there two times with my car and I have experienced this both times.
Thank you for having a comment place.
Carol,
10/12/2016
Tricia W. VERIFIED CUSTOMER
Vehicle Make : Honda
The last at the front desk was an extremely pleasant person. Chris was very friendly and professional as well. The car was cleaner than it was when I first bought it!! My only complaint is that the car has no coolant in it. :( All is well and I truly appreciate y'alls service!
10/11/2016
Lonnie M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
It is always a job well done. That's why we won't even consider taking our Cadillac any where else for repair. Thank you, as always, for a job well done. We appreciate your friendly, professional staff.
10/9/2016
Tayyaba N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job
10/7/2016
Barbara K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone that I interacted with at Crest Collision was great, and they finished my car in record time and I was able to have it back earlier than expected....great job and thank you!!
10/4/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was treated extremely well! It was fast, efficient and simple! The staff was very helpful! I would definitely use location again!