The services was excellent and the reps kept me updated on the progress with the repairs to my car, which were completed within a couple of days. I would recommend ABRA to anyone!
12/16/2017
Andrew H. VERIFIED CUSTOMER
Vehicle Make : Kia
always do a fine job!
12/7/2017
Arlene W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was very pleasant to work with. I will be back again if necessary in the future. Thank you
11/30/2017
Lesia O. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was very satisfied with the service I was well informed of every step
I would refer people to you for a quality job
Thank you
11/28/2017
Alex M. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you
11/23/2017
Conrad T. VERIFIED CUSTOMER
Vehicle Make : BMW
The worst experience I’ve ever had from any business in my life. After 12 weeks my car still isn’t fixed. But you guys got paid so that’s what matters right?
I’m going to do everything in my power to make sure Allstate never allows you clowns to touch their claims ever again. I hate the way you handled me from start to finish. It’s given me motivation to be a better business owner, but frankly I couldn’t possibly be worse than you. It’s a miracle you’ve managed to dupe people into using your “service” and I use that word loosely. Everyone in your organization points the finger, passes the buck, and mismanages expectations. This experience was a masters class in what not to do.
I’d wish you the best of luck going forward but you wouldn’t know what to do with it.
Roll Tide,
Conrad T
11/12/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Ford
Inoally the abra person was reall negative. Even they were paid for reapiring a tail light that was damaged in the acvident.
11/6/2017
Marianne H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Although the process took an extended period to complete, the team at Abra kept me well informed throughout the entire repair process.
11/1/2017
Greg W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our Toyota van hasn't looked this good in quite a while. Thank you for fixing it to look almost new again.
10/26/2017
Javonne B. VERIFIED CUSTOMER
Vehicle Make : Toyota
It looks awesome! Thank you!
10/1/2017
Inessa Victorovna. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done
9/25/2017
Sean S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service
9/22/2017
Lettie J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Such a great job and I really appreciate Hillary and Mary for always keeping me up to date on everything. THANK YOU THANK YOU THANK YOU.
9/20/2017
Tysha D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Abra took care of me as soon as I walked in the door and was very friendly.
I was very satisfied with the repairs made. My car looked brand new. I had experiences with two Abra shops during my repairs and both shops were great!
9/19/2017
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Honda
All ABRA personnel did a superlative job with the repair of my SUV. Showroom quality repairs were made on-time and within the budget for the repairs. I felt that everyone I met had my back and was working to ensure that the finished repair would meet or exceed my expectation. Thanks to all involved for their efforts on my behalf. When the opportunity presents itself I will recommend ABRA to my family and friends. Again, many thanks! Joe
9/1/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : GMC
Need to work on their communications with their customers. Seem like confusion occurred between the shop, insurance company, and the customer.
8/30/2017
Janice N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent teamwork, responsiveness, communication was great providing updates, exemplary customer service, i.e explained insurance estimate to make sure I understood the repair process. Insurance was didn't reserve my rental care, Arbura stepped in arranged for their corporate office to rent car.I am completely satisfied would come back and tell others... tks jNorwoid my car is beautiful again!
8/17/2017
Billy H. VERIFIED CUSTOMER
Vehicle Make : Ford
WOW is all i can say, ABRA is number one inmy book and i will reccommend this company to anyone that need work done on their car, Fantastic people. In the office,again,,, WOW
8/11/2017
Mercer P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Found my automobile's repair experience to be as pleasant and "painless" as possible thanks to the professionalism and support provided by all the staff at ABRA, and especially by your representative, Chris Hanson, who managed all aspects of my car's repair situation, as well as my rental vehicle from Enterprise. She communicated in a timely fashion with status updates and and is certainly an excellent asset to your firm.
8/9/2017
Timothy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was excellent, staff and management were great. Thank you