Excellent customer service, friendly staff, and the most expedient repair I have ever experienced.
2/25/2018
Wenjun Z. VERIFIED CUSTOMER
Vehicle Make : BMW
My car is filled with dust after the repair. And even though they claim they were going through the QA process and final check, my car seat is half folded, no one cares enough to straighten it up. And there is half roll of tape left in my car.
Given the ice storm for the past couple days, I have not had an opportunity to examine the repair jobs in detail yet.
2/22/2018
Jillian M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I had a horrible experience and you shouldn't send a text at 7:00am for this survey
2/22/2018
Debbie C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly and professional staff. The repairs where done the same day. My car was completely washed and detailed when I picked it up. Great experience.
2/19/2018
Mary H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The texts were a great help and the repair appears to be great. Thanks for your help with this.
2/16/2018
Anthony H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I couldn't have asked for a better experience, went above and beyond my expectations and will definitely recommend to anyone who needs repairs.
2/15/2018
Catherine R. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did an excellent job a record time a very good experience. Thank you for your excellent Service. Catherine R
2/3/2018
Adena H. VERIFIED CUSTOMER
Vehicle Make : Dodge
My initial quote for repairs was 3-4 days. I knew that it would be longer than that, and my insurance covered up to 30 days of a rental car.
My car was at Collision works for almost 6 weeks. Yes, Collision Works covered the extra rental, and deducted $100 off of my deductible, but this seems like an extraordinary amount of time for a car to be there.
1/30/2018
Rodney S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good work
1/26/2018
Jimmy T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair looked great. Everyone was courteous and helpful. Car was finished ahead of schedule.
My only complaint is that this automated text came in at 7 a.m. on s Saturday morning. These should be set to automatically send at noon rather than waking people up.
1/20/2018
Lance H. VERIFIED CUSTOMER
Vehicle Make : Ford
Maybe not quite so many email updates
1/15/2018
Rickie W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Would have been nice to have the $100.00 voucher to use before I paid my deductible thought the pin stripe would not be that difficult to locate but satisfied with the work.
1/15/2018
Lorraine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs look great. You can't tell I did the damage to my car. Collision Works kept me apprised at every step.
1/4/2018
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was great and i got my vehicle back earlier than scheduled. My only problem was that they over charged my card when i paid causing my bank account to become negative.
1/2/2018
Heidi L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was satisefied overall. My answer was NO, because the right rear bumper clip was still sticking out and loose when I picked up my car. I pointed it out to my service advisor, who had his tech screw it back down. Other than the loose clip, I was satisfied with the repair job.
12/30/2017
James N. VERIFIED CUSTOMER
Vehicle Make : Chrysler
It took to long to get started on the repairs and to return the vehicle back do to your car transport breaking down both times. It cost me extra on the car rental.
12/29/2017
Rodger G. VERIFIED CUSTOMER
Vehicle Make : GMC
I don’t get to see or pick up my car until Tuesday 4 days from now. I requested no text messages yet you send two or three every day. This particular text message I received at 7:00am on Saturday morning while I am on vacation was certainly thoughtful. I hope your body work is better then your customer harassing I would not give my cell carrier to prevent these texts
12/23/2017
Cody C. VERIFIED CUSTOMER
Vehicle Make : GMC
I loved the people and the speedy service. The regular text message made the process smooth and stress free!
12/21/2017
Kaylee W. VERIFIED CUSTOMER
Vehicle Make : Ford
I’ve been so impressed with Collision Works and how thorough they’ve been. Great customer Service! Will definitely recommend.
12/21/2017
Vernon G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone I visited with while they worked on my truck was very courteous and helpful. I would recommend collision works to anyone