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Real Reviews from VERIFIED CUSTOMERS
John F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service and workmanship. Excellent customer service.
2/1/2018
Samantha B. VERIFIED CUSTOMER
Vehicle Make : Honda
Leon was very nice. Only critique is ... do not use the words “Total Loss” loosely :)
2/1/2018
Trisha M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brad was awesome and kept me informed during the entire repair process start to finish.
2/1/2018
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job!
2/1/2018
Kerwin M. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the daily updates messages and phone calls. The car looks awesome and clean.
1/31/2018
Matthew G. VERIFIED CUSTOMER
Vehicle Make : Ford
Phenomenal work! Great people, fast work, and very reliable.
1/30/2018
Wesley C. VERIFIED CUSTOMER
Vehicle Make : GMC
Open communication was fantastic. From the phone calls to the witty text messages, the guys at the Cobb parkway location made a terrible situation into a great one.
1/29/2018
Jamal J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Communication about progress on my vehicle was A1
1/27/2018
Monique C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff really worked with me in a timely manner & had great energy this is my second time bringing my vehicle to Abra Cobb Parkway and I am never disappointed!
1/27/2018
Karen S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Good customer service
1/26/2018
Eddie D. VERIFIED CUSTOMER
Vehicle Make : Dodge
We have always loved the completed work from abra. I would recommend them anytime. Thank you for an awesome job.
1/26/2018
Eliazabeth S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I worked with Brad and he was more than accommodating. He ensured I was aware of everything along every step of the way. My impression of ABRA was that they have honest and experienced workers that go the extra mile of service. I have never been so happy with a company. Thank you!
1/25/2018
Celeste B. VERIFIED CUSTOMER
Vehicle Make : Ford
Brad was very courteous and kept me well informed on my car. He also stayed on to of Geico and Enterprise to make sure I did not have an issue with my extended car rental when bad weather caused a delay in painting.
1/24/2018
Wanda B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was contacted one time during the 30+ days my vehicle was at Abra. Chris never called me to give me updates and would not return my phone calls. I had to call once a week during work to get updates. They kept delaying the time my car would be ready. My rental was up after 30 days and it went over a week so I had no vehicle. Abra offered to pay for a rental but no one called to set that up with me. I am very disappointed seeing as how my instance company referred me to you guys. I will NEVER use your shop again.
1/23/2018
Carl L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was well informed and contacted everyday
1/20/2018
Yolanda R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Car was dirty when I came to pick it up, I had to ask for it to be cleaned???. Was not called when estimate changed. Feel very disrespected by these events. Bad customer service
1/20/2018
Valerie T. VERIFIED CUSTOMER
Vehicle Make : Honda
The service to my car was very well done. I appreciate Brian keeping me updated. A special thanks for having my car ready a day early.
1/19/2018
Marnie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional kept me updated
1/17/2018
Dana H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Brad was very attentive and kept me in the loop all the time. The entire staff was courteous and helpful. They handled all communications with the insurance company and finished my car in an appropriate time span. I highly recommend them.
1/14/2018
Satonya T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brian was amazing!
1/13/2018