Keep on staying on top of the notifications, that was awesome. Other businesses need to take notes from you guys.
12/13/2014
Karen W. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Superb customer service, professional from day one, great communication.I was treated as the customer with choices.T The body work on my Mini Cooper surpasses excellence and I used to own a body shop.
12/10/2014
William D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A good attitude and a smile works everytime. Several times, I've gone elsewhere, simply because the service rep had the wrong attitude.
This time, the front desk lady and John/CSM, both got my business because of their good attitude and a smile.
Thanks
12/8/2014
Deidra D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really want to thank Amanda for having patience with me. I haven't had the car that long and I was so upset about the damage. And I called all of the time checking on it. She was never rude to me and was very understanding. I live four hours away and she made sure to keep me up to date so that I wouldn't waste time by driving to Atlanta and the car wasn't ready. I was so excited when i picked the car up to that I gave her a hug. She is really personable and her customer service is exceptional. Thank You,
Deidra W. Doctor
12/6/2014
Dave M. VERIFIED CUSTOMER
Vehicle Make : Volvo
outstanding and flawless experience. jon and debbie were outstanding
12/6/2014
Mildred L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You kept me updated on how the progress was going.
12/5/2014
Nick T. VERIFIED CUSTOMER
Vehicle Make : Acura
Text updates were great! Thanks
12/5/2014
Lesley L. VERIFIED CUSTOMER
Vehicle Make : Kia
Robert was great! Kept in touch with me during the entire week while my vehicle was being worked on. Worked with me on picking up when finished. Very pleased with the work done. Looks brand new! I even went to the dealership to look over after the work was completed. They gave it a thumbs up!
11/29/2014
Theresa M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service was top notch. The avenues of communication regarding the status of my vehicle was greatly appreciated. I had a great experience. John kept me informed and updated he did an awesome job.
11/29/2014
, R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Updates came often and I feel like abra was definitely on my side, not the insurance company's. John was great to work with!
11/26/2014
Jessica M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went very well with Abra. John did a fabulous job keeping me updated and informed. Thank you!
11/26/2014
Tina W. VERIFIED CUSTOMER
Vehicle Make : Honda
I just appreciate the constant updates. That is what makes great customer service
11/25/2014
Chris M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job
11/23/2014
Freddie K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nothing.
11/23/2014
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Honda
Am extremely pleased with the outstanding service with my repairs
11/22/2014
Silva D. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Very nice customer service. Very helpful and friendly
11/21/2014
Charles M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Very pleased, again.
11/21/2014
Joan W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jonathan kept me up to date and the car looks grear
11/18/2014
Roy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy that I was kept updated during the repair process.
11/17/2014
George B. VERIFIED CUSTOMER
Vehicle Make : Nissan
John is very helpful. He update me all the details from the beginning to end for my car processing.