The repairs were estimated to be done in approximately 2 weeks but ended up taking 5 ****/2 weeks. The staff were nice but there were communication gaps and it was difficult to get a clear date for completion until the district manager got involved. There was a snag with the insurance company at one point but once that was resolved the car repair took an additional 3 weeks or so. The repair itself looks very good but the process was very frustrating as a customer.
12/9/2016
Shanna B. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looked better than it did when I purchased it new. Beautiful job and impeccable service. Would happily recommend ABRA to anyone in need of their services. They have a new lifelong customer.
10/21/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very happy with the process. Everyone seems to know exactly what they are doing. This company is like a well oiled machine. I definitely give it five stars service .
10/19/2016
Joshua A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Battery dead upon pick up.
Flaws (fish eyes) in paint
Window controls not reinstalled properly. Windows will not roll up or down from driver door control panel.
Marks and flaws from where the doors were taped although I was told trim would be removed. I was told other companies would only tape but they would remove.
The over all work of where the majority of the damage was looks well done but the detail work is not up to par.
10/17/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have not received car. Car was sent back to Kennesaw location received call on 7 September thar car was ready. Received another call about an hour later stating that the emblems were not on car so long could get car Saturday 8 October. Sowed up about 11AM checked car and emblems were still missing. Also noticed that quaterpanel and bumper were not flush. Still waiting for car 12 October
10/12/2016
Allan D. VERIFIED CUSTOMER
Vehicle Make : BMW
On time, on budget, as promised AND a great job too
9/28/2016
Ronald W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent job and very efficient-completed work before promised and charged less than the original estimate. I would definitely use them again if needed. This is the third time I have had them repair any of my vehicles. Very professional and accommadating. Thank you!!
Dr Ronald W
9/23/2016
Samantha M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied with the body work completed on my Nissan. Helen and Jim kept me informed throughout service and were spot on with their estimate and time of completion. Would definitely trust returning my vehicle to Sandy Springs Abra in the future, if needed.
9/16/2016
Susan M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and very affordable
8/5/2016
Laura K. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I worked with was friendly and professional . Repairs were completed as promised.
7/26/2016
Patrica M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
the customer service was very professional. they immediately took care of me and answered my questions. the actual service was as schedules and again professional done. thank you.
7/24/2016
Edward W. VERIFIED CUSTOMER
Vehicle Make : Ford
ABRA did an outstanding job and the staff was exceptional.
7/1/2016
Kris S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Perfect. Love that you guys even washed my car and cleaned it out. Thank you so much.
6/24/2016
****R. VERIFIED CUSTOMER
Vehicle Make : Audi
Well done!
6/23/2016
Maria C. VERIFIED CUSTOMER
Vehicle Make : Kia
The car looks great! Thank you!
6/18/2016
Adrianne L. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service, excellent work, I would recommend to everyone.
6/14/2016
Jim L. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service, great people
6/2/2016
Ken B. VERIFIED CUSTOMER
Vehicle Make : Mercury
Work was completed on time and within budget
5/22/2016
Gordon J. VERIFIED CUSTOMER
Vehicle Make : Ford
This is the second time my vehicle was repaired by ABRA and they did excellent work both times. The car looks brand new.
5/19/2016
Juanita Q. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Service from arrival to departure was a very nice experience. The Staf was awesome.