I just loved your customer service!!! Well done! I never had to call Abra on the status of repair work as they kept me abreast daily with updates on repairs of my Toyota Camry . Thank you so much! Abra as the company has wonderful staff, excellent service and I never had to worry about my car as they kept me posted daily, early in the morning via text messages! The repairs were completed earlier than expected! I also want to thank Chris for the fine job & follow made with his customer. I will definitely recommend Abra to someone & I would go back in future. Also thanks for working with my rental with Enterprise as everything moved so smoothly without any hassles! I appreciate your wonderful clean job done on the repairs. Best wishes for 2015 and A Very Happy New Year to all at Abra!!!!
12/27/2014
Lashawna H. VERIFIED CUSTOMER
Vehicle Make : Acura
Was urged to pick up car on Wednesday morning but car was not ready. Tire wasn't done until Friday. Overspray on several panels of car upon pick up.
12/27/2014
Mario D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You guys text and call way too much!
12/23/2014
Alan F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience all around! Thqnks
12/21/2014
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Honda
Dano was great. He had a great "car-side manner" and I appreciated it very much. He was straightforward and personable. The calls from sweet Samantha, I believe her name was, were also appreciated. The texts were amusing at times, but it is nice to hear from the shop, even automated haha.
12/20/2014
Carson O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional, up front, on time, attentive, concise and efficient. Did a great job from phone customer service to in house cust service to quality of workmanship.
12/19/2014
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very efficient check-in and check-out processes - you even called the rental car for me. Excellent communications (text and voice mail) during the repair period kept me well-informed. Thanks!
12/18/2014
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Nissan
It took 6 weeks to source a door skin. The only thing that helped was escalating my claim with Allstate. Within one day, Allstate found and delivered the door skin.
12/17/2014
Angel P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Lee Monkus and his team did an amazing job in taking care of my truck. He even detailed my truck in the end and stood late so that I can pick up my vehicle. Great customer service. I will recommend this location to my family and friends.
12/17/2014
Danny H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Seamless process. Staff was great as well as communications for updates.
12/17/2014
Estera I. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent customer service. Kept me informed throughout the entire process.
12/16/2014
Paula O. VERIFIED CUSTOMER
Vehicle Make : Ford
Best service I've ever received by a collision repair establishment.
Thanks,
Corey M. Olney
12/16/2014
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Never have I ever experienced such great customer service as I did at Abra. My car was promptly fixed and I thank everyone at Abra for your service!
12/15/2014
Sherry B. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job! Kept me updated on a daily basis.
12/15/2014
Sadiqa W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Definitely an easy and pleasant experience. Will recommend and visit again.
12/14/2014
Dana W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job. Excellent customer service!!
12/13/2014
Destiny O. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys did a wonderful job keep up the good work.
12/12/2014
Amy H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks so much for fixing my car in a timely manner. Also thanks for vacuuming the inside!
12/12/2014
Jessica G. VERIFIED CUSTOMER
Vehicle Make : GMC
Great staff, great repair
12/11/2014
Roberta P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I cannot thank Abra enough for the work they did on my car. It seems almost better than when I bought it!! They continuously update every step of the way, and made me completely confident that I had chosen the right place. Then after I picked up my vehicle, they took the time to ask about my well being since my accident. I wasn't just money to them. Thank you, thank you, thank you to Dano, Samantha, and the rest of the team.
-Roberta P