Everyone did a great job keeping me informed and was very pleasant to deal with. Work seems top notch.
1/13/2016
Katie C. VERIFIED CUSTOMER
Vehicle Make : Honda
Not only was my car fixed within 2 days, but they also cleaned it inside and out! All the staff I worked with was friendly and professional. My car looks just like new. The onsite car rental was easy and convenient as well.
1/10/2016
Zanetta F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I feel Abra treated me very professional, with
Kind and expedient service, and. I wpuld recommend
Them to everyone. Jackle thk u
1/9/2016
Shaidra W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job!!!
1/9/2016
Richard T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service, much quicker than previous experiences elsewhere. Everyone I came in contact with was friendly and efficient.
1/8/2016
Laura A. VERIFIED CUSTOMER
Vehicle Make : Audi
I have to say the reception service was unbelievable. I had an 11 AM appointment and I called to see if I could come drop off sooner. I must've gotten a hold of the centralized call center because they said it would be fine. When I got to my local location it was clear they were slammed and that it had not been communicated to them that I was dropping off early. The reception team didn't sit on their hands though; they worked me in early and got me out the door within 30 minutes. Great team that really put the customer first. Thank you so much!!
1/8/2016
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Awesome customer service from start to finish. Love the one stop shop! Was kept up to date with repair status and had my car completed within 24 hours!
1/8/2016
Erica A. VERIFIED CUSTOMER
Vehicle Make : Honda
I had such a pleasant experience with everyone I encountered at Abra. The staff is very knowledgeable and provided great customer service. They are very fast and had my car ready the very next day. I also really liked the email status updates and follow up calls so that I wasn't left wondering about the status of my car. I did receive an email saying my completion date was going to be almost a week from when I dropped it off, so I was pleasantly surprised that it was ready the next day! Will be recommending Abra to anyone who needs body work. Thanks!
1/8/2016
Michael H. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work and service. All employees were helpful and friendly.
1/5/2016
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Lexus
You (all) are GREAT! From the moment I called for an appointment, getting a quote, to dropping off my car, getting a rental, and my daily updates by phone and text messages; and, then dropping off my rental car and picking up my car, the ABRA teaming surprises and delights.
You obliously think a lot about customer experience and have nailed it.
If you offered other services, I would buy from you.
My only suggestion, make your waiting area as hip as a Starbucks.
Special thanks to John.
Happily holidays,
Dan Smigrod
12/24/2015
Lauren D. VERIFIED CUSTOMER
Vehicle Make : BMW
Good job. I'm very pleased
12/24/2015
Kristy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The Abra team went above and beyond to get my vehicle back to me in a timely manner. I was so pleased with the entire experience. John was great... He kept me well informed through the entire process. I would definitely recommend this Abra location!
12/24/2015
Justin B. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm completely satisfied with my whole experience. Chase, Tyler Miles, and Harrison Davis made sure my car got back to me in a timely manner and I was kept updated on the status of my car. I was stressed walking into the shop, but Tyler made sure any questions I had were answered before handing me off to Chase who took a me through the process my car would go through and made sure I was prepared to be patient as the extra effort was put in to bring my car back to like new conditions..and it's definitely like new. Thank you guys!
12/24/2015
Teari T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent
12/23/2015
Lepaige G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work!
12/20/2015
Annmoceyunas . VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you (all) for making this a great experience. I love the text messages and phone call updates. That's huge. Dan
12/19/2015
Parker C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great Job
12/15/2015
Holly H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repair looks fine but communication was terrible.
12/15/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : GMC
Shantese my customer service rep was great to work with. Extremely professional, courteous, and personable. She is a great asset to Abra
12/12/2015
Marcia B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Curtis at Peachtree Road Buckhead Atlanta location really went the extra mile to make sure my car repair was taken care of. Thanks and Happy Holidays!