Good communication throughout the time you had the car.
8/26/2016
William W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Done on time and kept me updated the whole time
8/24/2016
Eileen M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Tony kept me well informed of the progress!
8/21/2016
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service!
8/19/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Ford
Good team ~caring and willing to answer questions. Cery helpful
8/17/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jordan was very professional and kept me updated. Very impressed with everyone I dealt with.
8/13/2016
Sergio O. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Really appreciated the willingness of the staff to provide regular updates. Always knew the status of the repair by virtue of the updates. Thank you.
8/10/2016
Abby S. VERIFIED CUSTOMER
Vehicle Make : Lexus
While not entirely satisfied, I do not fault Service King of Franklin.... I'm filing another claim with insurance as I don't feel only painting one side of the car and leaving it unmatching from an accident that was 100% not my fault is unacceptable.
I understand the older paint is impossible to match due to oxidation, but my car was one shade of black before the accident and should be one shade of black when I leave.
8/2/2016
Ina S. VERIFIED CUSTOMER
Vehicle Make : Kia
By far the best experience ever. Customer service is beyond compare. We knew every day what they were doing and how things were going. You will be highly recommended to everyone we know.
7/30/2016
Eleanor H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Nicest people I have ever worked with.
7/26/2016
Suzanne W. VERIFIED CUSTOMER
Vehicle Make : Acura
Nice people, great communication, and the car looks great.
7/23/2016
Byron W. VERIFIED CUSTOMER
Vehicle Make : BMW
Great communications and timely service.
7/21/2016
William C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Timely and quality work. Highly recommend Service King.
7/21/2016
Bruce W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff was very helpful. They rep updated me regularly. However the texting app sent notifications but the message was very general and not specific to my situation
Overall I would use service King again
7/21/2016
Anna P. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful job. Tony was awesome.
7/14/2016
Donna K. VERIFIED CUSTOMER
Vehicle Make : Honda
The experience was fast, easy and without any conflict. Very pleased
7/13/2016
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Lexus
I want to express extra gratitude to the staff and technicians at the Carothers Parkway location in Franklin TN. They went the extra mile for me to complete my repairs by staying late in order to save me extra days of rental car expense. It's nice to know that excellent customer service still exists in today's mediocre service culture. Job well done -- thank you! I will definitely recommend Service King to anyone in need of repair service.
7/10/2016
Joyce J. VERIFIED CUSTOMER
Vehicle Make : BMW
The constant updates regarding my car were great and they finished ahead of schedule
7/10/2016
Raiford C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Could not believe that I turned In the car on Thursday morning and it was ready to pick up Friday afternoon, and looked great!
7/9/2016
J S. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the feedback every day letting us know the progress they were making on the car.