Worst experience ever!!! Why am I even taking this survey when I didn't even have my car back? Oh. Because it was suppose to be done for the 6th time lastnight and guess what... It wasn't! My local mom and pop shop could have done 100X better as far as coustemer service and body work. When I have to point out that the hood is crooked something is wrong!
Terrible!!!
2/13/2016
Burle S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tyler did a great job keeping me informed of the progress on the car. The work was done quickly and done well.
2/12/2016
Gabriel R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really appreciate getting a ride back home after dropping off my truck. I wasn't sure if that was a service your company would provide and was pleasantly surprised.
2/10/2016
Kristen T. VERIFIED CUSTOMER
Vehicle Make : Nissan
A part from the luggage rack was missing. We noticed it not service King. Our rep ordered it and we will drop by soon to get it installed.
However every step of they way they were wonderful with updates and calls. I will for sure highly recommend them.
2/10/2016
Payton C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience! Everyone I encountered was very helpful and friendly. Thank you!
2/9/2016
Cole T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck looks great. The detail cleaning was unexpected & awesome. Thanks.
2/6/2016
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone is so nice and did a great job. I loved getting updates via text. If we need more car repairs we will be back. Thank you!
2/6/2016
Ethan W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Ray was excellent. He clearly explained what would happen when I dropped off, communicated with me when he said he would, and had my car ready as promised. Hard to be more satisfied. I'll hopefully never be back, but if I am, I'll make sure to request Ray. Vehicle looks great, so I appreciate all the work the body shop employees put in as well.
2/5/2016
Charles D. VERIFIED CUSTOMER
Vehicle Make : Acura
Ray was great.
2/5/2016
Ronald D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Yes, you did a great job!
2/2/2016
Will G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Quick repairs
1/30/2016
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Door not programmed to sense keyless entry and finger touch lock from outside.
1/30/2016
Debbie B. VERIFIED CUSTOMER
Vehicle Make : Audi
Very helpful. Helped us get an extra day on our rental car.
1/29/2016
Charles G. VERIFIED CUSTOMER
Vehicle Make : Honda
Ray and the team did an outstanding job of handling the whole interaction. The office staff was very professional. The team proactively communicated status throughout the repair process. Ray worked directly with the insurance company to resolve issues, so i didnt even need to get involved! The car was complete **** day earlier than promised, and looked fantastic! The technicians did out standing work, and returned the damaged areas of the vehicle to brand new condition. The car was also cleaned and detailed when I picked it up! 5 star service on all points. I would highly recommwnd you to my friends and neighbors. Thank you!
1/29/2016
Christie S. VERIFIED CUSTOMER
Vehicle Make : Honda
It was fast, easy and professional!
1/28/2016
Pamela W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Every one was awesome. Ray was very helpful, friendly and professional. What a great experience.
1/28/2016
Dylan M. VERIFIED CUSTOMER
Vehicle Make : Honda
Tyler was great to work with. I constantly got automated texts updating me on the status of my vehicle, along with texts from Tyler. Awesome customer service.
1/27/2016
Leslye F. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great service and attentiveness!
1/27/2016
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Ford
I hate that I have to get my car fixed, but I am so happy I have Service King to fix it. I appreciate all the great work and customer service.