I appreciate all the personal attention from Kim **** and her colleagues for keeping me informed of the details and process of getting my car repaired. I was thankful for all the help of all my questions and concerns by Kim and her colleagues, because even if Kim was busy or not available, her coworkers were there to help me with any questions I had or issues that arose. Everyone was very helpful through out the whole process. Thank you all for your time, patience, and support.
2/1/2017
Neal D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Brent did a great job! Kept me notified of where my car was in the process. Very nice and professional. Thank you!
2/1/2017
Randy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work was completed much faster than I expected, and the quality of repair was excellent. Very helpful staff as well. Thanks so much!
Warm regards,
Randy H
1/31/2017
G P. VERIFIED CUSTOMER
Vehicle Make : Honda
I have nothing to add. You guys are great!! Keep up the hard work
1/28/2017
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was very fast and very professional. It was a pleasure working with Brent Southard.
1/26/2017
Natasha W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Y'all were quick, and kept me uodated with the progress. Plus, they vacuumed out the car! This is a big deal since I own a dog that sheds on everything! Thanks!
1/26/2017
Fonette H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team was courteous and professional!
1/21/2017
Katheryn B. VERIFIED CUSTOMER
Vehicle Make : Jeep
The customer service is great. I was kept up to date with progress of repairs. It looks like the body work where the deer hit my car was done well. (I don't know enough about body work to say differently). But at two different occasions after the requested body work was done, my car was scratched necessitating additional repairs. I am pleased that Service King offered to perform those repairs at no additional cost and apologized but it still took additional time after my repair. It makes me think that if something could happen twice while in their care, that their employees are careless regarding making sure no additional damage occurs. I don't want to say I was less than satisfied but the Service King issue was more of a hassle than the actual incident that necessitated the original repairs.
1/21/2017
Ann C. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing service
1/18/2017
Payal P. VERIFIED CUSTOMER
Vehicle Make : Honda
Nothing at this time
1/18/2017
Joshua W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication, thanks
1/17/2017
Karissa P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Communication wasn't as well as promised and the constant delays were an issue but overall everything worked out well.
1/14/2017
Richard G. VERIFIED CUSTOMER
Vehicle Make : Honda
Tiffany and the crew at Service King were great! So courteous and responsive.
Not to mention the service and workmanship was excellent! A great overall customer experience. Thank you
1/13/2017
Donald V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciated the feedback while you had the car from Tiffany
1/13/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome thanks Tiffany
1/12/2017
Linda O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was kept informed on all steps which was great.
1/12/2017
Ken S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very fast service Kelly updated me with every step. Very professional!
1/8/2017
Ryan H. VERIFIED CUSTOMER
Vehicle Make : Ford
They did great!
1/7/2017
Phan T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kim was great to work with. Provided timely updates.