I was scheduled to bring my commercial fleet vehicle in Friday morning to get my repairs done. Ambree let me know the morning before that my part would not be arriving until later in the day, which worked out excellent for me. I was able to use my fleet vehicle that morning to get work completed that I needed to finish. Ambree let me know when the part arrived and also let me come in on my own time. When I got to the shop Ambree let me inspect the recycled part to make sure that I would be satisfied. She then reviewed my vehicle check in and had me sign paperwork. I spoke with a few very courteous employees and before I knew it my vehicle was washed and back to me in less than 45 minutes. I was then able to continue on with my workday without any hiccups. The process was flawless and I was very impressed with the service and staff.
5/6/2018
Susan D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was outstanding. Repair looks beautiful. The continued contact and updates were much appreciated. The reception staff were very welcoming.
Thank you so much and I hope I can find a spot to write a recommendation.
5/6/2018
Angelle K. VERIFIED CUSTOMER
Vehicle Make : Toyota
When Contracted a customer don't tell the customer that they sure have listened to the voicemail before call back and to hear the voicemail message just let the customer know what's going on with the car and what happened.
5/6/2018
**** R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The staff are so courteous and take care of every detail.
5/6/2018
Natalie R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did a great job. Friendly people at the Concord, NC location
5/6/2018
Eric G. VERIFIED CUSTOMER
Vehicle Make : Kia
Drew did a nice job of keeping us informed of the repair process along the way...Only issue seems to have been on the parts availability to complete repairs in a quicker fashion, which would be a KIA problem....Thank you for all your communication with us.
5/6/2018
William O. VERIFIED CUSTOMER
Vehicle Make : Acura
I appreciated the update emails.
5/6/2018
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Mazda
The turn around to get my car was very fast. Communication throughout the process was excellent.
5/6/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : Buick
Very friendly and professional. Efficient and timely and kept me up to date.
5/6/2018
Carol L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quick turn around, very professional and kept me updated
5/6/2018
Justina W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The body work was great.
5/6/2018
Jeanette J. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were very happy with your great & friendly service. Everything from start to finish was very professional and thorough. I would highly recommend your auto body shop for anyone who might need your services.
Thanks again.
Jeanette J
5/6/2018
Vicki T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff pleasant, helpful and patient with me being out of town after car was ready.
5/6/2018
Danny T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Knowledgeable and professional.
5/6/2018
Michael K. VERIFIED CUSTOMER
Vehicle Make : Ford
You folks really took care of my 2006 Ford Ranger, I will be referring you to others. I also was impressed with your follow up and keeping me up on how things were going.
5/6/2018
Patrice O. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent Job as always!!
5/6/2018
Terri H. VERIFIED CUSTOMER
Vehicle Make : Acura
It was perfect!
5/6/2018
Pamela T. VERIFIED CUSTOMER
Vehicle Make : Honda
Kelly & all the staff was great !
5/6/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was excellent! And repairs look great. I liked the daily followup, even if it was not done.