Abra Auto Body Repair of America - Corporate

Extremely satisfied with your friendly, professional staff From the beginning to the end. I love the updates you sent — kept me informed. Thank you very much for your excellent customer service And the perfect repair of my car! Toni Martin

There’s some bad paint areas where they replaced the bumper. Not bad enough to really notice but enough to say something about it.

My vehicle looked outstanding! Excellent staff!

I was in an accident with an American Family policy holder. I was referred to Abra through the AF adjuster. I am extremely upset, because first off, American family insurance puts their trust in Abra to do quality work. And today, I witness a complete lack of care for my vehicle. It was already an inconvenience moving my life around because a driver wasn’t paying attention and hit me. Absolutely disgusted with how careless the staff is. The ladies who spoke to my adjuster were not attentive and fed me misinformation. Their attitudes each time I called for help were nasty. They act like answering a question is an inconvenience. Then, upon getting my car home. I noticed that they didn’t add the rubber spacer back in my door frame. The trunk wasn’t flush with everything else, and I had more scratches on my vehicle than when it was dropped off. The lady who I spoke with sounded aggravated when I asked if I could bring it back. She said that they closed at 12 and to bring it back Monday. I told her specifically to note my account. And she hung up. I reached out to my adjuster, and she was disappointed with the way Abra has treated me and my vehicle. This has been the most unpleasant experience. On top of having to do physical therapy due to the accident, now I have to worry about my vehicle going back to Abra for more work. I am extremely dissatisfied.

Great customer service and great fast work

Very efficient and polite staff. Top quality service all the way through the process.

It was an excellent experience would use them again Completely satisfied

You people made the experience of impending auto body damage as pleasurable as circumstances would permit under such conditions. Nice job all around!

10

James was great to work with and had good recommendations for my repair. He got me in quickly and stayed in contact along the way. The girls at the front were always friendly and helpful with my car rental. Stephanie was great as well. I always feel confident that my car is in good hands here and trust I’ll get the best service from you. The text updates were nice too. Oh and it’s silly, but I like that there’s always coffee! Thanks again team!

N/a

Very friendly staff

This was my second encounter with Abra Auto Body. I was a bit nervous using another location than the shop that did the original work. The lifetime guarantee repairs as long as I own my car put me at ease. They kept me informed thru the entire process. It didn’t hurt that the other party accepted responsibility striking my parked car. Overall, great experience both times. Job well done.

Excellent repairs only exceeded by outstanding courtesy and customer service

Excellent job! Thank you very much for your help.

Bumper looked good. Abra kept me updated daily.

My car was in your parking lot for a week while you waited for the part being fixed to come in. The whole time I was getting caned text about how the process was going well even though the process had not stared. That was a week that my family and I were inconvenienced. I will be using another company next time.

Thank you

You guys did a awesome job on my car and even clean my car, I was suprised. Keep up with the good work.

Thank you for a job well done!