We really enjoyed the customer service that we received. Everyone was courteous and polite. They kept us informed of our cars progress at all times. We will defiently be back if needed and recommend customers to you all.
10/19/2013
Felicia P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Our experience was awesome! Donnie and Bob made are very informative and helpful. The crew and management make a great team!
10/19/2013
Adam R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great service. Willing to go beyond.
10/19/2013
Joe &. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The person pointed out several rock chips and said they would take care of them. I also was told they would buff the hood to remove the light scratches..
Both were promise and neither was taken care off. And you guys were the most expensive of all the quotes. Unless you call me to make it right, I am going to send all my friends, workers and partners elsewhere.
10/19/2013
Brittney S. VERIFIED CUSTOMER
Vehicle Make : GMC
I loved having the daily progress calls. My only complaint was having to wait so long toto get it in the shop to get fixed.
10/19/2013
**** D. VERIFIED CUSTOMER
Vehicle Make : Volvo
I was disappointed that the actual cost of the repairs was soooo much higher than the estimate . But overall I was pleased with the result. And the customer service was excellent !!!
10/19/2013
John P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Awesome job! I would use them again.
10/19/2013
Amy R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have always had excellent service and repairs done here! Top notch!
10/19/2013
Kristy N. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job, the BEST communication, ABRA was always one step ahead informing me of the status of my repair. Thanks for being the professional company your are.
10/19/2013
Michelle K. VERIFIED CUSTOMER
Vehicle Make : Honda
Josh was wonderful and my car looks great
10/19/2013
Ann T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service from Scott and all the staff and car looks great!
10/19/2013
Ann V. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was very happy with the quality work and exceptional service
10/19/2013
Etta M. VERIFIED CUSTOMER
Vehicle Make : Honda
The people I dealt with were very courteous. I appreciated the updates and the quick turn around in the repair of my car. I rate ABRA a 10 out of 10!
10/19/2013
Maria K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
That was the best service I have ever seen. I was very impressed. I will tell all my family and friends about it. Thank you so much.
10/19/2013
Annette W. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Kim and the team at ABRA in Rochester were great - the customer service is just outstanding.
10/19/2013
**** L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your company is very professional. I was amazed how clean the area was. You were very helpful in assessing the damage and explaining what had to be done and advised that there could be more work if the first attempt at repairing would not work. You did the work quickly and the repair area looks great. Thanks again.
Tom Long
10/19/2013
Josh O. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Abra in Plymouth did an excellent job as always. They were prompt and generous. Unfortunately, I have been in 5 accidents but have come to Abra everytime because of their good work. Thank you to Scott and crew!
Josh
10/19/2013
Lance R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
great customer service. guys were very nice and easy going would recommend them
10/19/2013
Amarilis C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for all you did with my Toyota Yaris, I am very pleased.
10/19/2013
Dwight J. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took longer than expected, but that was an because unforeseen problem developed, and I was pleased that you took the necessary time. What counts is the final product, and I am completely satisfied with that. BTW, John was a pleasure to deal with.