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Real Reviews from VERIFIED CUSTOMERS
Regan D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chris and Josh were excellent. I have worked with Chris when the company was named Collision Solutions. However. The front office girl is quite rude and very unprofessional. She has a very snotty attitude! She was rude to me today and also when the car was dropped of. Not cool.
7/18/2013
Jo E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Truly amazing service. Brian was great
7/18/2013
Richard M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and they even washed my truck!!!
7/18/2013
Claudia H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
It was all excellent service.
7/18/2013
Ann A. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciate the way I was treated from my first phone call to set up an estimate all the way to picking my car up after the repair was completed.
7/18/2013
Michelle O. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had to reschedule my appointment 3 times due to the glass people either unaware of the appointment or because the wrong glass was ordered . I bought a gas gift card for my girlfriend who was inconvienced as she was kkind enough to pick me up and drop me off. I would expect some a business that has provided below par service to compensate their customer as well. Some suggestions would be: offer free windshield wipers , lower the cost of the installation, gift card.
7/18/2013
Ronda S. VERIFIED CUSTOMER
Vehicle Make : BMW
The staff at ABRA were second to none. They were courteous and prompt and had excellent customer service skills.
7/18/2013
Munirih G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The frequent updates and coordination with my insurance company and the rental place done by ABRA made my week. Thank you so much for saving me from call everyone everyday.
7/18/2013
Jeffrey G. VERIFIED CUSTOMER
Vehicle Make : Ford
The car looks great! I would highly recommend ABRA to my friends.
7/18/2013
Delrashay C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
They did I great job and I'll recommend this location to my family and friends.
7/18/2013
Johnican S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was pleased with all the updates. I really like that u get pictures of the process. Marvin my abra consultant always made me feel like I was valued as a customer. Kept me informed and let me know that he was here to help me. When I picked up my car I noticed a couple of things that needed to be looked into. Like my lightbulb on my dashboard was on,but not when I dropped it off. The break light looked like it needed to be snapped in as well as thr right bumper underneath the light. I voiced my concerns to my Marvin and he quickly responded with I'm here to make sure it gets done and gets done right. After he took it back to fix those issues he stated in the furture anything I can do to help u. You have my card just give me a call. Remember u have a year warranty. I know u dated this was a lease if they see any problems just let us know we will take care of it. I really really appreciate that. Marvin Bullard thanks a bunch!!!!!!!!!
7/18/2013
Anthony R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Richard was very nice and kept me updated via text and cellphone.
7/18/2013
Onur K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was promised to receive my car back on Monday, July 15th. Paintless dent removal on my door was not completed properly and there was an extra layer of paint on the corner of my rear bumber that needs to be sanded out. I was asked to come back on Thursday, July 18th and the issues would be rectified within **** hour while I wait. I visited the office only to be asked to come back on Wednesday, July 24th to fully fix my car. I am relocating to Germany as soon as I sell my car and waiting additional 10 days to have my car fixed is not helping me at all!! I need to get my car into perfect condition ASAP so I can sell it without reducing the price. Unfortunately this is my second time having issues with Abra body at Thornton,CO office. Excellent customer service, however the quality of the work that technicians do is extraordinarily poor!! Never seen them completing the job properly at once.
7/18/2013
Starkicia W. VERIFIED CUSTOMER
Vehicle Make : Mazda
This was the worst experience that I've had with a repair shop. My puck up daye changed four times; which is absolutely ridiculous. Plus, When driving at expressway speeds my car make a loud noise.
7/18/2013
Trudy W. VERIFIED CUSTOMER
Vehicle Make : Honda
All was done wonderfully and in such a timely manner. I thank you much!! We have had 2 vehicles repaired here and are greatly satisfied with both. Keep up the good work.
7/18/2013
Yezdi H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great in every way. A 10 out of 10.
7/18/2013
Ronald W. VERIFIED CUSTOMER
Vehicle Make : Saturn
Thank you for your service,you provided updates on a regular basis and even got done earlier than expected.
7/18/2013
Lesley G. VERIFIED CUSTOMER
Vehicle Make : Honda
Randy was awesome and did a great job explaining the whole process.
7/18/2013
Brendan K. VERIFIED CUSTOMER
Vehicle Make : Ford
Very much appreciated getting our van vacuumed out prior to picking it up.
7/18/2013
Douglas K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Profesional and well done.
7/18/2013