Abra Auto Body Repair of America - Corporate

Very friendly environment. Great communication and updates on the progress of our vehicle. Quick and quality service.

Excellent customer support and friendly staff. Very responsive and work was done just as described. Made it easy for us. Thank you Abra !

you guys for excellent work as you did last year when my car was in an accident then. Continue treating all your customers the way you treated me and you guys will continue to grow. Thank you for all that you've done for like for me in my car.

very well informed throughout the repair process

Nice job all around. Will use you again!

You made my little Camry look like brand new. Thank you for all the little extras. It's nice to have it so clean again. I appreciate the service and your friendly staff.

Thank you for cleaning our vehicle you have no idea how great that was.

Great job! Service was excellent, work was fast & superb, thanks for detailing inside & out!

Very professional and efficient from beginning to end. Thank you.

Very good experience all the way around. I will reccomend ABRA to anyone needing your services. Thank you. Angela A

Ed **** kept us informed at every step throughout the process and took time to answer every concern. I especially appreciated the courtesy he extended to Frances (my wife) and how he explained everything to her in a polite and caring manner. Everyone at Abra has been most helpful throughout this trying time. I am a quality professional/consultant and am favorably impressed at how neat, clean and efficient your Gallatin facility is. Jerry L. Whitson

great customer service

I liked the text updates. Everyone was very courteous during conversations. It was nice to see a car that was not only fixed but clean as well.

Was told auto was ready but upon inspection, the paint had many "fish-eyes". They first said it was rock chips but when I pointed out that was the section they were suspossed to have fixed, they agreed to redo the job. This should have never passed the QC inspection in the first place. They agreed to redo the job. Took two more days but finally did an excellent job.

I love getting feedback by email as the work is being done. Excellent customer service too.

A super job and yes I am very satisfied. Special thanks to Mr Johnny, Jill, & Katie. Extremely nice people and very easy to deal with. Also I enjoyed the txt msg updates. Thank you again!

great job on the window. loved how clean my car was when i got it back!

There were at least five problems that were not fixed and possibly one problem that was created at Abra. The time quote was for four days and it took almost 3 weeks to get my car back and then to get it back to have no quality assurance no inspection of a number of items that I personally pointed out to your technicians is very very disconcerting. The vehicle overheats when driving uphill with the air conditioning on the air conditioning does not work as well as it Used to the high beams to not work correctly one of the highbeams is out there are at least two or three interior lights that are not working that should've been replaced And there is a dent small ding in the passenger side front door but I don't recall seeing on the car before I dropped it off at Abra Your staff was all very polite and nice but there is no way I should of gotten a vehicle back with this many problems after almost 3 weeks of leaving it with you It seems apparent that no one inspected the vehicle prior to releasing it to me and that is very disconcerting Furthermore I had to pay out-of-pocket for the rental car for a process that was very long and now I have to come back on Tuesday morning to get work done that should've been done right the first time i hope you'll do the right thing at least cover my rental expenses while the car is fixed properly since I'm already out of pocket almost 500 on rental car expenses to date I was told to bring the vehicle in Tuesday morning at 8 AM and a rental car would be waiting for me I called the rental car company and they say no reservation has been made so I reserved it in my name but I shouldn't have to I find it almost incomprehensible that with all the extra time you had my vehicle that no one bothered to check to see if these repairs were done correctly especially in light of the fact that I came in early and pointed them out individually item by item before I dropped the car off. I would greatly appreciate it if someone from your office would contact me on Monday morning after 8 AM to discuss this issue in its entirety not only to make the vehicle right but to make me right too

Wonderful service, almost makes me want someone to hit my car again...almost. Thank you guys very much.

Tanya Swanenberg was the most amazing Abra representative. She took extra special care of me and my car, Desuba. she made me feel like i was part of the family. So cool. The work done on Desuba was great and she is very happy with her "facelift". Thank you so much.