Really appreciated my jeep going from repair shop to oil change and when we picked it up the team had washed and vacummed our vehicle. Thnks so much great job very professional and great customer service keep up the good work.
6/23/2013
Courtney P. VERIFIED CUSTOMER
Vehicle Make : Ford
I felt that the bare minimum Was done to get the job done. 10,000 in repairs and they didn't even clean the coffee spills from the accident off of my dash board. Doing that and vacuuming out my car would have been a nice touch. As for the repairs everything seems good so far.
6/23/2013
Tanya S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great job and service
6/23/2013
James M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It looks great! Like new!
6/23/2013
Connie F. VERIFIED CUSTOMER
Vehicle Make : Isuzu
Great people. Very thorough.
6/23/2013
Lei W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Larry was very helpful about my car problem, the service was fast and reasonable priced as well.
6/23/2013
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Ford
excellent service!!!
Above and beyond what I expected.
A very special note of thanks for taking such good care of me and for making my car look like new!!!
6/23/2013
Debroh Y. VERIFIED CUSTOMER
Vehicle Make : Acura
Car looked very nice
6/23/2013
Christine E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service , excellent customer service will give your card to every body I know
6/23/2013
Derrick L. VERIFIED CUSTOMER
Vehicle Make : Saturn
Thanks
6/23/2013
Gloria Y. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Vehicle looks like new. Great job! Very efficient .
6/23/2013
Lynda J. VERIFIED CUSTOMER
Vehicle Make : Dodge
I need to take my car back in on Monday for other repairs. The wheel well is loose.
6/23/2013
Tid T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone there was so kind! Very helpful and efficient. Work done in a timely manner. My car looks fabulous!
6/23/2013
Lorraine L. VERIFIED CUSTOMER
Vehicle Make : Mercury
My car looks great and the employees were all professional and fantastic to work with. Totally satisfied.
6/23/2013
John W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent communication and great attitudes from ****, Brian and Angie
6/22/2013
Robin P. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent service!
6/22/2013
Joyce T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied
6/22/2013
Karen L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Here are comments I sent to your Facebook page.
Hi Shawn, I have to follow up with a closing message about my experience with your company. This has been the most pleasant experience I can recall! Starting with my call to Don **** State Farm from the accident scene where I was comforted by my long time insurance friend and representative Jeri. By the time I made it to my office, Jeri was calling me back to check on me and had already gotten the **** rolling. I asked for a referral for the repairs and she suggested ABRA. On the front end I attributed this experience to Debbie and how she so graciously assisted me even though I didn't follow the process. Then the text messages began 1st with one to explain that I would be receiving these messages and if I did not want to receive them simply reply 'STOP'. These messages were simply AWESOME! They were personal and felt like more than a status update, but it was a personal message that made me smile. Phrases like 'You made the right choice', 'No worries!', 'your Infiniti is happy here!'. And your staff is incredibly friendly. (Is there an IV drip of a happy liquid somewhere?!). Then I received a call to tell me they were 'almost' finished which allowed me to plan the return visit to pick up the car vs. getting the call when my day is already planned thus costing me another day of rental costs. And speaking of the rental car, the folks at Enterprise were great, as well. The coordination with Enterprise compliments your service and the experience was as if you all were one company. I'm a corporate trainer and I hear this about my company all the time, (and I'm happy where I am), but I now understand it for the first time. This experience makes one want to work for your company. I have total faith in the work you've done because you've taken such good care of other details. I wish more people understood this concept. Great job and continue hiring the right people who make you shine. Thank you State Farm for recommending ABRA. Great work everyone! Is there a rating score above 10? 😊
6/22/2013
Rodney C. VERIFIED CUSTOMER
Vehicle Make : GMC
My representative Denise was outstanding! She took me by the hand every step of the way!
6/22/2013
Brittany W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was nice, attentive and I was very pleased with the repair.