I was kept informed about the progress of my car from the time I dropped it off until I picked it up.
5/16/2013
Michael S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really appreciate the quick and precise auto body repair completed by Abra. The staff was very professional and treated me with great customer service.
5/16/2013
Alex S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was fixed. Customer Service was great. Outstanding workmanship, and I received my car back within a couple of days.
5/16/2013
Duane M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for a great job. Well handled
5/16/2013
Ed L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the service. But please do not send me text messages. My preferred method would me by US Mail or email.
5/16/2013
Rebecca F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fast, efficient and great customer service!
5/16/2013
Robert W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Job
5/16/2013
Robert T. VERIFIED CUSTOMER
Vehicle Make : GMC
The staff at abra was amazing from the time i dropped my car off with Shawnde and Robert T
5/16/2013
Lawrence K. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I am extremely satisfied with the quality of work and the professionalism of all the staff there. Thank you WSP Abra!
5/16/2013
Alice C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The time you took to get the repairs done was great.
5/16/2013
Brooke W. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic job of keeping us informed onthe status of our car
5/16/2013
Garet L. VERIFIED CUSTOMER
Vehicle Make : Ford
The car looks as good as new, maybe better! Thanks
5/16/2013
Sandra L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done !
5/16/2013
Ron B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful customer service.
5/16/2013
Phyllis S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I really liked getting daily updates.
5/16/2013
John I. VERIFIED CUSTOMER
Vehicle Make : Subaru
Abra service is GREAT - On time and done right the first time! I would recommend them to anyone needing their services.
5/16/2013
Victoria B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kelly was very helpful and my car was returned to me quickly and in great shape!
5/16/2013
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Buick
Upon bringing my car in for repair on
Wednesday, 5/8/13, the Abra representative assigned to my case stated she would contact me the next day and throughout the process to keep me informed of their progress, and specifically to discuss the estimate for repairs. After not hearing from her by Friday, 5/10/13, I called and was assisted by a receptionist who also emailed me the estimate (representative did not work that day). I was unable to discuss my concerns about Abra's plans to repair my bumper instead of replacing it, which was not what I expected. My assigned representative did not attempt to contact me until Tuesday, 5/14/13, at which time the message was that my car was ready for pick up. I am very disappointed in the customer service provided during my car's repair. There was little regard for communication as promised and expected by a customer.
5/16/2013
Pat G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I dealt with there was very friendly and very helpful. I also appreciated the timely manner in which they finished my car. My whole experience was very positive. I hope I don't have to come back there again but if I ever do I will certainly come to Abra.