Service was great - only wish part didn't take so long to arrive.
5/15/2013
Doug R. VERIFIED CUSTOMER
Vehicle Make : Honda
excellent experience... julietta (she asked for my eval ****-10 ...my ranking of her would be a 10)... she took care of everything ...and the work looks to be done in A quality... overall --i am very happy with my repairs.
5/15/2013
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was great
5/15/2013
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Ford
Your repair guys and front desk gal Mary were great!! Apple Valley location! Thanks.
5/15/2013
Cherri M. VERIFIED CUSTOMER
Vehicle Make : Ford
The truck is not fixed. It might be fixed in the body but now it has engine problems. It idles rough when sitting stil, it's check engine light has come on, and it makes a loud pop sound when making right turns.
5/15/2013
Tonia J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent customer service
5/15/2013
Bethany S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They went above and beyond expectation. It looks like nothing ever happened.
5/15/2013
Tony G. VERIFIED CUSTOMER
Vehicle Make : Kia
Color match,professionalism,well informed on progress
5/15/2013
Katie F. VERIFIED CUSTOMER
Vehicle Make : Honda
Jason was fantastic!
5/15/2013
Leah A. VERIFIED CUSTOMER
Vehicle Make : Kia
Loved You Cleaned The Car Up!
5/15/2013
Troy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did great job very happy.
Thank you very much.
5/15/2013
Dave Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Maybe less text messages
5/14/2013
Karen S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Every one was extremely attentive and helpful.
5/14/2013
Les L. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was great to get all parts ordered before the appointment and just drop off the truck. Then just pick up the repaired truck in the evening. No issues to worry about and I could enjoy most of the day.
5/14/2013
Vanessa D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The new side molding is not fitting flush to the original body molding. It flaps when you touch it with your hand it flaps up and down. I also showed the gentleman who signed my car in where the back door had shifted upon impact of the truck hitting me. He indicated they would make the adjustment upon repairing the car. They did not. They did not clean up my car before calling me to say it was ready. I took a picture of my floor mat where white chalk and foot prints were all embedded. I took my car in without this and expected it to be protected during servicing. I was very impressed with the daily calls to update me on the status of my car so you can imagine how I felt when I got my car back and my trunk would not open with the manual key. The lady took the car back around to the technician and he showed her how to open it manually. Prior to the accident the trunk opened with a key entry. They also requested I sign a satisfaction sheet giving them a ten before I saw my car. I questioned this and was told this is procedure. I think this is a bad practice. Let the customer check the vehicle first and then allow them to rate the service.
5/14/2013
Amber H. VERIFIED CUSTOMER
Vehicle Make : Scion
Everyone made me feel like my car was at home! I loved the happy ending to my awful story.. I will refer anyone to ABRA!
5/14/2013
Lessie B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Don't change anything.
5/14/2013
Erica I. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Great experience. We will always come back.
5/14/2013
Freddie S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I got my car back very quickly and was washrd and clean inside I was very impressed with the quality of work that was done thank you Abra !!!!!!