Jolene was spectacular in her customer service. Five star service, keep up the good work.
5/1/2013
Jazmine P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received inaccurate updates on the progress of the work and I could see buff marks in the car after the work was performed.
5/1/2013
Cheryl W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Dave Bigelow gets my vote for employee of the year! He consistently updated me, answered emails, and communicated with both our insurance company and the insurance company responsible for payment. Mr. Bigelow said, "Don't worry about it. We will take care of you! ....and he did!
Wow! Abra is the place to go! Thank you!
5/1/2013
Megan W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very understanding and kind. Kept me up to date with everything. Thank you!
5/1/2013
Todd A. VERIFIED CUSTOMER
Vehicle Make : Honda
this is the first time I have used your company. I was 100 percent impressed. the store and the waiting room were clean. it did not look like a paint shop. staff was helpful, knowledgeable AND VERY FRIENDLY. they delivered as promised. I'm in aircraft mechanic and attention to detail is critical. your attention to detail is very impressive. I would recommend anyone and everyone to you. I'm glad I found your company. Thanks again!!!
5/1/2013
Diane B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The job was well done in a timely manner
5/1/2013
James R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Paint looks good besides a few pieces of debris in the paint.
5/1/2013
Mathew M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job wit
5/1/2013
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely satisfied with the repairs and customer service from Mark and the ladies at the reception desk. I will recommend Abra to others.
5/1/2013
Sheila T. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you for doing a good job.
5/1/2013
Brooke G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was not overly impressed with the communication. The actual service that was done to my vehicle was excellent. Overall, I would go somewhere different next time.
5/1/2013
Daniel . VERIFIED CUSTOMER
Vehicle Make : Mercury
Thought it was good that you cleaned up my carinside and out that's the extra mile thank you. Dan and Sharon aronson
5/1/2013
Tonya W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Donnie was beyond professional and very courteous and very considerate of my needs and the timeframe of when I needed my car back for a wedding I was attending . He also replied back immediately and made me feel assured of the progress ! If something happens to my car again, I will go back to Donnie at the Buckhead location for sure !
5/1/2013
Xiangming X. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm satisfied with the recent repair experience with ABRA. They are responsive to take care of customer's request.
5/1/2013
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Buick
The repairs appear to be of quality work. What impressed me was the
Communication during the process., the updates of progress was impressive.
Each person I interacted with was professional and very helpful and friendly.
Great group of employees you have.
5/1/2013
Ken W. VERIFIED CUSTOMER
Vehicle Make : GMC
General Manager Mike is absolutely outstanding. He was direct in his communications, set reasonable expectations as to what would happen, and he and the team met or exceeded each of the targets. Great job - especially given my time constraints to return to Europe as soon as the job was finished! This was my first experience with your company and I will be happy to return (and to share my recommendations with friends).
5/1/2013
Julie G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job. On time and exactly as estimated. We are very pleased with the quality of the work and service. Thank you!
5/1/2013
Holly G. VERIFIED CUSTOMER
Vehicle Make : Nissan
there is no need for Abra to contact me. The only issue that did not make me completely satisfied is that I was quoted a three day job and it ended up taking a full 7. Even though this was not technically the fault of Abra but the company delivering incorrect parts.