Everything was great.Beautifyl job on my car and customer service was great. I have only one small "complaint" if that, i was on my way to pick up my car, i called about 5:35pm knowing you guys close at 6pm i let the girl know i was on my way, but l was still over by the 30 and MAY be just a few minutes after 6. I asked if i should just come by the next day to get my car or if someone was ok waiting a few minutes, she said she would ask and put me on hold. I was on hold for over 15 minutes, all the way to the shop and made it before they closed. I was just annoyed that she put me on hold and then disappeared. Im not upset, but for future refrence..another customer may not take it so lightly. Overall very happy with those who fixed my car and those who took care of me! Thank you!
7/15/2017
Destiny K. VERIFIED CUSTOMER
Vehicle Make : Ford
Enjoyed the customer service and how quick the turn around was on getting me back into my car! Loved how they called about my car when different things happened
7/15/2017
Joshua M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job. Only improvement I could see is better up front expectations about repair time. "We don't know how long it will take until we have the vehicle" is much less effective than "we will need 24 hours to fully assess the extent of repairs" in determining if I needed a rental the day I dropped mine off.
7/1/2017
Ricky H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Friendly employees, great service!
6/27/2017
Laura O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service. Christina did a great job.
6/23/2017
Erin V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was very pleased with the level of communication, the amount of time the repair took, and the ease with which the whole process was handled. Everyone there was very professional and very nice.
6/11/2017
Darlene R. VERIFIED CUSTOMER
Vehicle Make : Kia
On a scale of ****- 10 your service was a10. I would highly recommend your business .
9/10/2016
Ashley S. VERIFIED CUSTOMER
Vehicle Make : Honda
Considering that my car was returned to me "ready" but still missing a part that is on back order yet I wasn't told that, leaves me dissatisfied. Perhaps another survey when my vehicle is completely, 100% finished. I will also note that the communication was poor the first week and only improved after I called and spoke to the manager.
8/27/2016
Angela M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very helpful at Service King! Thank you for working on my car.
8/17/2016
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kudos!!!! From the moment I walked through the door to inspect my truck, to the weekly updates on the progress of repairs your team was courteous and professional. You guys did a great job on my truck, it looks like it did when they delivered it to me brand-new.
8/10/2016
Michael P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for doing a fine job repairing my daughters Hyundai Elantra and also the speed in which the team repaired it in.
8/6/2016
Judy John. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your People were very professional and also keeping me informed on the process of the work on my car !!
Thanks,
John Brannen
7/31/2016
Tram D. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly, good service.
7/28/2016
Caleb K. VERIFIED CUSTOMER
Vehicle Make : Ford
My work on my car was completed in a timely manner. Jessie gave me updates throughout the entire process so I knew where the process was at. Overall I was pleased with the service and would go there again, but hopefully I never have to.
7/23/2016
Adrian C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was just never informed of the delays they had with my car until the day it was due and only because I called them. They cared to inform my insurance but not me. And it happened twice. Not once did they call me about any of my delays. I'm happy to have it back and work okay so far but no communication on their end
7/14/2016
Leticia V. VERIFIED CUSTOMER
Vehicle Make : Kia
I felt very comfortable with the staff and they went above and beyond by cleaning my car out too. I only got my car yesterday and it is doing great. Thank you for all you do.
6/30/2016
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Kia
Very friendly!
6/23/2016
Dwaine F. VERIFIED CUSTOMER
Vehicle Make : Ford
They went above and beyond anything I could imagine them doing. I'm very satisfied with the repairs and when the time frame and will definitely recommend them to anybody that I know that needs repairs