A very professional service and people. Jesse took good care of us and kept us up on everything. Very pleased. Thanks again. Mark,
4/24/2016
Bridgette S. VERIFIED CUSTOMER
Vehicle Make : Audi
Miscommunication between WHEELS & Service King resulted in the fact that my A3 didn't get the hail damage repaired! I am disappointed & amazed this happened!
4/21/2016
Richard R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys are amazing.
4/20/2016
Johnnie S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Everyone was pleasant, nice and profesional. The person who checked the damage to the car did not present himself well to me. I didn't know who he was. He spoke to me not rude but sort of unconcerned. Jesse was always pleasant and answered all questions. He was fine. The most important issue with this repair is, I did not select them to repair my car nor was I asked who I wanted to select to do the repairs. I was told to go to Service King without being able to give my input. I don't understand any of what has transpired.
4/17/2016
Donna R. VERIFIED CUSTOMER
Vehicle Make : Honda
Jesse did a great job.
4/14/2016
Stella B. VERIFIED CUSTOMER
Vehicle Make : Mazda
This was the 1st time I've been in an accident and had to have a repair made. I was so anxious but the texts, which kept me updated, we're awesome. I was so scared but the entire process was stress free. Thank you for taking such good care of my car, my "baby".
4/13/2016
Jan N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks awesome. Reoair job looks perfect. I couldn't be more pleased.
4/9/2016
Tina M. VERIFIED CUSTOMER
Vehicle Make : Toyota
fast, on time and thank you for vacuum inside
4/9/2016
Debra L. VERIFIED CUSTOMER
Vehicle Make : Subaru
We loved Jessie. He was great! Everyone was nice. Experience couldn't have been better.
4/8/2016
Joann M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was extremely happy with the whole process of getting my car repaired. The staff was very professional and kept me informed of the progress of the repairs of my car.
4/4/2016
Terry J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They kept me updated with status of the repairs. The repairs were completed ahead of schedule and I was completely satisfied with the repairs. Very nice job!
3/29/2016
Laquicia B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Clayton was the best. He kept me informed about what was going on and what was happening with my vehichle. Thanks clayton and thanks service king for taking cate of me and my vehichle.
3/27/2016
Sandra G. VERIFIED CUSTOMER
Vehicle Make : BMW
Oh my goodness where do I start. The customer service reprisenatives are so nice and involved. No issues with the paper work. Second when they explained my car issues they were very thorough and repetitive, making sure you are understanding what the reprisenative is trying to tell you. They were on top of it with sending me text and calling me on the status of my car. Most importantly my car was washed and spotless when I got it back. Ran amazing newer than when I bought it. Thank you so much !!!
3/26/2016
Ella M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were great at keeping me posted on the work they did on my car .It looks so great when I picked it up thank you so much for taking goof care of my car
3/26/2016
Charles I. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job from start to finish. Would definitely recommend!!
3/25/2016
Louie R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The auto repair work was great. The personal attended was equally great. My issues were the canned text messages being sent. They were only somewhere useful to me. Once the repairs went beyond the scheduled work time the texts were useless. At that point all the good was being overshadowed by poor customer contact.
3/25/2016
Sara J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Keep your word. My car was delayed for two weeks after the initial 10 days agreed upon for repairs. Even on the day I was told that the repair was completed, it was still not ready! We waited for 2 hours until it was finally handed over!! The automated texts are rubbish and meant nothing.