Very happy with the people and quality of the work
12/6/2017
Amy R. VERIFIED CUSTOMER
Vehicle Make : Subaru
John was great to work with. He complete the job in advance of the promised date. I also appreciated the communication from Service King. Thank you!
11/30/2017
Doug G. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciated being updated on the status of my repair. Your employee was very professional and made this a painless process.
11/25/2017
Judith S. VERIFIED CUSTOMER
Vehicle Make : Ford
When we picked up our car, there were still things wrong that should have been fixed before we received the car, so we had to go back. There is no quality control. Someone should check the car 1st all over before releasing it to the customer
11/25/2017
Carmele B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service was abhorrent. The car was at the shop almost four weeks. The service center experienced work delays due to equipment malfunction and workers walking off the job. The communication was completely unacceptable and I would never recommend this place to anyone. I have zero confidence that the repairs were done well and that the warranty will be worth anything. Even after being told the car was ready for pickup we waited an hour and a half for them to fix details. I have contacted Allstate Insurance and strongly suggested no more referrals.
11/24/2017
Helen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was the best experience with a car repair company i have ever had. Bird was a very nice and helpful employee.
11/18/2017
David J. VERIFIED CUSTOMER
Vehicle Make : GMC
Loved getting all the updates. Advisor was friendly. And the car looks great!
11/16/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Mazda
The text messages were helpful and getting the car early was nice.
11/15/2017
Irma M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Took too long.
11/15/2017
Xing W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Really appreciate the help and profession service from Service King
11/15/2017
Richard P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rommel was fantastic
11/12/2017
Anthony D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Body work and paint is top notch. Best I ever saw. But my cars interior is really filthy. White seat is now not so much. It appears no plastic covers or paper floor mats were used. Also the rubber door gasket is torn. Dusty slide mark is visible where it is torn. Going to speak to the manager on Monday.
11/12/2017
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Honda
We appreciated the status updates of our car while it was in repair. The communication was great! We also appreciate that our car was test driven after the fact and there was noticed it needed an alignment due to the accident it was in. The car was absolutely clean! Your attention to detail is much appreciated!
11/11/2017
Candace S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for the daily text messages about the status of my repair.
11/8/2017
Barry B. VERIFIED CUSTOMER
Vehicle Make : Audi
The job was not perfect when I came to get care but Bert scrambled and got it done.
11/5/2017
Ann K. VERIFIED CUSTOMER
Vehicle Make : Mazda
The turnaround on my car was unexpected but not rushed. Very surprised with the lifetime warranty. Car looked great. Staff was always friendly and happy to talk to you. Keep up the great work. ????????
11/4/2017
Rachel B. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication was excellent! Roamel was great to deal with and one of the younger estimators gave me a ride to my office after I dropped off my car. Great staff!
10/31/2017
James F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you
10/29/2017
Sangiv C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service. One of the best customer service
experience I have had. Keep up the good work!
10/27/2017
Austin S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Dillon or Dylan at the Lombard location is the ****. Great service