Roumel Shakelsford service rep was extremely knowledgeable,helpful and went above and beyond with his service and attitude. He had a delightful personality and qualities that an employer needs to acknowledge as he is the first line of contact in a very stressful circumstance. Service King is fortunate to have the caliber of employees such as Roumel and Olga at the front desk.
Cordially
Wendy G
10/25/2017
Kathy . VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
10/25/2017
Getta K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bird helped me with my repair and was fantastic to work with from beginning to end. Very professional, thorough and courteous. A pleasure working with Bird.
10/22/2017
Ana R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work done to my car was great. It looks like new again. For the most part you kept up with the estimated time.
10/21/2017
Pamela G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you all so much for everything! This was my 1st experience with Service King and it was great. Everything was done with professionalism, from the receptionist to Mr. Byrd who informed me about the process, gave detailed info and was just generally nice. I would def recommend this service king.
10/18/2017
Alan S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Please don't ever talk to me again.
10/18/2017
Mamdouh H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was great!
10/15/2017
Lori K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mike went above and beyond!!
10/12/2017
William K. VERIFIED CUSTOMER
Vehicle Make : Volvo
Driver's door and steering wheel had dirty finger prints on them but very satisfied otherwise.
10/11/2017
Krystal B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything wasn't fixed that was in the estimate. The service representative did offer to take my car back in to fix the problem, but I was under the impression that it was fully completed!!!
10/9/2017
Gary K. VERIFIED CUSTOMER
Vehicle Make : Buick
Roamel handled the job very professionally and the job came out great.
10/7/2017
Martin W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Once I got the car to the site my repair was handled
In a professional manor. I was kept informed of the process and repairs were
Completed satisfactorily.
10/6/2017
John A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone that I dealt with was courteous, the repair work was completed as scheduled, and the repairs looked great.
10/5/2017
Susan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Grat job car cleaned nice touch as well
9/29/2017
Adam K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The only thing I was miffed about was, when I picked up the car, it was slashed all over in buffing compound. Also there was something sliding around between the roof and headliner
9/28/2017
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Buick
People at Service King were professional and courteous. They did exactly what they said they were going to do and they did it in the proper time frame.
9/23/2017
Kate G. VERIFIED CUSTOMER
Vehicle Make : Nissan
There is a loud noise coming From under the hood. How was that missed? Also, my car was supposed to be completed by the 20th. It still wasn't ready when I went to pick it up at 5:00 on the 22nd. This is the 2nd time I have used this location. Super disappointed.
At
9/23/2017
Philip H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very thorough and keep in touch with me every step of the way. Roamel had my vehicle looking New, like when I purchased it 3 ****/2 years ago. Excellent customer service and I would definitely recommend people to bring their vehicle to Service King for repairs. Thank you making sure I was satisfied and the vehicle was repaired to perfection.
9/23/2017
Maureen P. VERIFIED CUSTOMER
Vehicle Make : GMC
I was very happy with the text Messages updating me with the progress of the repair. We picked up the car today. Visually everything looked good. Was very happy with the warranty being a lifetime warranty as long as we have the car. They put me at ease regarding problems that may come up in the future.
9/19/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Kia
Perfect. Great customer service. Will return in the future if required