The communication throughout the process was not very good. I had to initiate most of the communication
4/18/2017
Peggy . VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ken was so nice. Kept us informed! Car looks great! Thank you!
4/16/2017
Sheryl R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ken was very helpful and knowledgeable. Very pleasant experience.
4/16/2017
Robert P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional... nice guy.... jon hlpd me and he was direct to the point no games ... thats what i liked .. service date and delivery time were exactly as he sd it was
4/14/2017
Shay W. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazingly easy process Kathie Trejo was amazing at taking care of the things that were needed. Completely effortless on my part.
4/13/2017
Edward M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jon did a great job along with others in support. Additionally, I appreciate the flexibility provided since I arrived to pick up a few minutes late. The staff effectively extended business hours to accommodate me.
Great job all around.
4/13/2017
Ira P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Professional!!
4/12/2017
Greg P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you
4/11/2017
Pete T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ken and mike are nice people and very professional. Thank you
4/2/2017
Enrique M. VERIFIED CUSTOMER
Vehicle Make : Honda
I think my service representative Cathy Trejo was an amazing asset to the company. She was very nice and explained what was going on with my vehicle through every stage of the repair process. She made the whole service process a very smooth one and was very professional. Because of her I would definitely choose this location again should I ever need work to be done on my vehicle.
4/2/2017
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went well and Jon's customer service was exceptional.
3/31/2017
Peggy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes perfectly satisfied. Enjoyed the experience with staff
3/30/2017
Farai T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I give Kathie a 12/10. She was a great stewardess and rep for Service King!!
3/25/2017
Shannon O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Ken at the Wylie shop was efficient, friendly, professional & thorough. He made sure I knew exactly what was happening, when and what to expect next. The communication via text service is the best I've ever received. Made this process super easy and tolerable while it was going on. Thanks!
3/25/2017
Jenny W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent customer service!!
3/17/2017
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome customer service! Professional and friendly staff at the Wylie shop ensured my repairs were completed on time. Thanks, Andy.
3/16/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Our advisor Joe ****was top notch and took very good care of us and our car. The work on our car was done in record time and looked great. Thank you very much.
3/16/2017
Sam T. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was friendly and efficient.
3/8/2017
Fredda D. VERIFIED CUSTOMER
Vehicle Make : Ford
My contact person,Ken was super! He made sure the work was done correctly and got my Explorer back to me in plenty of time to get ready for my trip! I appreciate all the efforts!!
3/8/2017
Nicholas J. VERIFIED CUSTOMER
Vehicle Make : Saturn
It was a great experience and I felt informed and well treated by ken!
I would def use service king again